Classic Collision Eugene

4.8 (1,460reviews)
94%
4110 W 11th Ave,  Eugene,  OR  97402

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Eugene, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,460)

Likely to Recommend

Great service

Repair Quality

Car looks great and as if nothing happened. Great job!

Customer Service

Awesome service! Great communication and easy to speak with.

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Customer Service

My Experience

You made my baby beautiful again. Car looks perfect. Fine work.

Likely to Recommend

Repair Quality

Class A work.

Customer Service

Nancy was always gracious and accommodating. Michael kept me updated daily on the progress.

Returned Clean

My Experience

It took longer than they told me..dares kept changing and my passenger door handle is no longer locking or unlocking my Toyota

Likely to Recommend

Repair Quality

Front bumper cover isn't aligned and my passenger door handle pops off

Customer Service

My car was late

Returned Clean

My Experience

Mike and team were amazing. The work done is fantastic and he and his crew completed the repairs two weeks before our original completion date. I will recommend Clasdic Collision to all my friends and family for our vehicle repair needs. I give Mike and team an A++ in customer service, and repair quality!!

Likely to Recommend

Definitely recommending friends and family to Classic Collision on any future auto body repairs.

Repair Quality

Mike and his team were amazing!!

Customer Service

Mike contacted us almost everyday with updates and got the repair done far sooner than expected. Fantastic!!

Likely to Recommend

Minor issues but the service was good and customer service was great!

Repair Quality

The vehicle looks great on the outside. When picking it up there was a flap on the right hood area that wasn’t tucked in all the way but was fixed on the spot. Before the accident, my car horn was working fine and after it sounded really off. Unfortunately the horn is still making the same beeping. While it still works it’s more high pitched and ringing. They detailed the vehicle which is amazing but whatever they used to wipe the dash down, had sprayed onto the inside of the windshield and created like a cloudy residue.

Customer Service

Great customer service, they communicated with me throughout the entire process and answered any questions I had.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The staff really cared about me as a customer. The work performed on my car was as if the collision never happened. I would recommend Classic Collin in a heartbeat!

Likely to Recommend

100%

Repair Quality

GREAT CUSTOMER SERVICE AND COMMUNICATION

Customer Service

Returned Clean

My Experience

I appreciated everybody’s patience with me while working through this lengthy process. All my questions were answered and i never felt as though my concerns weren’t being heard. I appreciated that.

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Customer Service

Returned Clean

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Customer Service

Nancy and Evan I believe where the right names was very excellent and very knowledgeable I have worked in the customer service business for 40+ years and they were exceptional.

Returned Clean

My Experience

Evan was great from start to finish

Likely to Recommend

Repair Quality

Evan was great from beginning to end! In the future if we need repair we will come see Evan

Customer Service

Returned Clean

My Experience

The entire staff was professional, friendly, and took time to explain the repair process. They answered all of my questions so that I felt comfortable. Daily updates on the progress was amazing. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone was so friendly and helpful Very pleased with the experience!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Straight forward, kind, and good work

Customer Service

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Customer Service

Returned Clean

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Customer Service