Classic Collision Eugene
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Eugene, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I thought employees were very professional kind and courteous and we’re on top of the ball I appreciate your time and your hard work thank you Steve
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Thank you
My Experience - 5.0/5.0 -
Justen a great job of keeping me updated on the status of my car.
My Experience - 5.0/5.0 -
Only thing is I didn't appreciate the adhesive on the outside of the vehicle where the repair was done and on the inside and outside of the windshield that I had to clean off. I keep my vehicle very clean and the floor mat on the driver's side was also left very dirty. It seems like cleaning up after yourself would be a priority.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Way beyond satisfied! Beautiful job! Good wishes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The fact it only took 9 days. I am so thank full
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was perfect
Customer Service - 5.0/5.0 -
Excellent customer service. They answered my questions and my concerns were met with empathy and understanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
It was over 10 days past when the vehicle was expected to be finished. The car was returned with an electric problem that wasn’t there before, none of the windows rolled down anymore and the doors and windows could not lock or unlock from the drivers side
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good service, kept me informed of what was happening and the job was finished in a shorter time than estimated.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and great communication on the status of my vehicle during the repair.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
michael was very helpful and kept me updated on my car status! very friendly! great company to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Michael was probably the most accommodating and helpful person we’ve ever worked with. The entire process was seamless. Excellent service
My Experience - 5.0/5.0 -
I appreciate the quality of the repair and the professionalism of Joseph Mix and your receptionist, Nancy. I was angered at the 3% charge you added to my deductible for using a Visa card.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were done very well and the personnel I interfaced with were very professional.
Customer Service - 5.0/5.0 -
Excellent personnel.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Don't know why I was quoted $225, and then was charged $260? Labor took at the most 10 minutes