Classic Collision Eugene
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Eugene, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Job perfectly done!
My Experience - 5.0/5.0 -
Everyone I dealt with at CC was friendly and helpful through the whole process. Plus, my car was super clean and tidied up to perfection when I picker her up. CC people are indeed, classy humans.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you very much for keeping me updated every step of the way on what was going on with my vehicle and getting it in and out so fast. I really appreciate how you guys handled everything, everyone was very friendly and helpful.
Customer Service - 5.0/5.0 -
Everyone was very friendly and helped answer all of my questions (I had alot)
My Experience - 5.0/5.0 -
We received a super service from Classic Collision. The work was done in a timely fashion and communication of the progress was regularly provided. Our car was returned in a much better condition than before the accident. Thank you for the great work!
Likely to Recommend - 5.0/5.0 -
Read comments
Repair Quality - 5.0/5.0 -
Classic Collision did an outstanding job on our Highlander repairs. On top of that a few other little things were fixed and the car was returned in a much nicer / cleaner state (detailed).
Customer Service - 5.0/5.0 -
I called a few times before dropping our car off because we needed our Highlander for an upcoming trip and was worried it wouldn’t be done on time. Nancy (I think was the front desk person) was incredibly patient with me. Although she couldn’t guarantee a specific time line, I really felt my concerns were heard and we did get our car on time for our trip!
My Experience - 5.0/5.0 -
Joseph at Classic Collision in Eugene was extremely helpful throughout this process. Updates on the repairs, by text message and my drop-in visits, were timely and helpful in my planning for other transportation. The quality of work by the folks in the shop is excellent, looks like factory new. Many thanks and highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good treatment!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a great experience at Classic Collision. Their customer service and their attention to detail is outstanding. I would HIGHLY recommend Classic Collision to anyone!
Likely to Recommend - 5.0/5.0 -
I’m all for recommending Classic Collision.
Repair Quality - 5.0/5.0 -
The team at Classic Collision is great! Their customer service, kindness, and detail to work is incredible! I highly recommend them!
Customer Service - 5.0/5.0 -
The team at Classic Collision is great! Their customer service, kindness, and detail to work is incredible! I highly recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Staff-very professional and thorough😊
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have recommended.
Repair Quality - 5.0/5.0 -
Fast and easy!
Customer Service - 5.0/5.0 -
Super friendly and informative.
My Experience - 5.0/5.0 -
Had 2 vehicles in their shop at the same time and was very satisfied with work done at both. Jared was great keeping me informed. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very great experience! Good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very communicative throughout repairs, and did an amazing job! Highly recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
This repair took a very long time and there were many mistakes on Classic Collision’s end including them forgetting to order the parts and them incorrectly matching my vehicle paint. They repaired my vehicle on June 11, and on June 21st the mirror had already broken. The mirror part fell out of the cover and was dangling by the wires and wont move correctly now. I feel extremely unsatisfied with the quality of the repair.
Customer Service - 2.5/5.0 -
The personnel were kind enough and apologetic. They made many mistakes with scheduling and ordering parts so I am not very satisfied.
My Experience - 5.0/5.0 -
Michael and Nancy make great Team. Every step of the repair process was fully explained to me. Excellent communications and Customer Service. Our vehicle looks great which reflects the quality of the Technicians employed there. Very friendly company to do business with and I would highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Justen was terrific is getting my car repaired in a timely manner--and he kept me informed at every step of the process. Really a terrific person to deal with. The woman at the front desk was also very helpful, friendly and informative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Justen was incredibly helpful and informative about the ongoing status of the repairs. He was great to work with on this project.
Customer Service - 5.0/5.0 -
Justen and the woman at the front desk (sorry, I didn’t catch her name) were both extremely helpful and informative. Very friendly vibe overall.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process was easy, the people were knowledgeable, and did their best to get the best prices. They were also very kind and friendly.
Customer Service - 5.0/5.0 -
Same as last comment
My Experience - 5.0/5.0 -
I have never had a repair go as smooth as this one. I have no faith in people. You guys gave me some. Thank you.