Classic Collision Eugene
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Eugene, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
I was totally satisfied. I was keep up to date as my car was being fixed. Thank you
Customer Service - 5.0/5.0 -
Right on. Letting me know all the updates and where my car was on the time line.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Michael was great with the updates and Kale did a great job today getting my car back in a timely fashion so I could head out for a road trip!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy the way things came out except I noticed over spray on the car after I got the car wash today… how do we fix this?
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone we dealt with was professional and extremely helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our vehicle looks great- as good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Micheal was awesome, explained everything to me very well. Felt like my car was in very good hands! (which is even more than I can say for the people at even my car’s dealership shop!)
Customer Service - 5.0/5.0 -
Micheal 10/10 would do business with again
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
It’s take to long but the work is good
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really great work, thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and great communication of status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, excellent communication. Bravo
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car was in the shop for a front end repair. I had to wait four weeks to get an appointment for an estimate, at which point I was told that all the parts were readily available and Icould leave the car there for it to be worked on. It then took 2 months to get the job done. I have had body repairs done in the past with much more damage that took less than half this time. I kept getting updates with excuse after excuse, but was assured that it was going to be a wonderful job and that I’d be very happy with the finished product. After picking the car up last week I noticed an obvious run in the paint on the bumper. The representative told me that he would speak to the manager to see about taking care of the problem asap and get back to me, but after two days, when I hadn’t heard back from anyone, I called and was told that the general manager was out of the office, but they would leave him a note. So I’m still waiting to get the repair completed. This is very poor service from a highly rated shop. I don’t understand.
Customer Service - 1.0/5.0 -
See notes above.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
5 stars ⭐️⭐️⭐️⭐️⭐️
Customer Service - 5.0/5.0 -
5 stars
Returned Clean
My Experience - 5.0/5.0 -
Many thanks Nancy, Michael & the CC team for doing a great job on my PriusV repairs … keeping me posted & finishing ahead of schedule. This is my second CC repair (Nov & May) & I appreciated the professional, friendly, efficient atmosphere. .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and very good communication on progress. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
overall great. You should, however, provide the Allstate video on the process to all clients. I sent this video to Michael L., who did a great job.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
front desk did not know that an allstate claim was already in system