Classic Collision Eugene
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Eugene, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The periodic updates were very helpful and the quick turnaround time was greatly appreciated, thanks Justen!
My Experience - 5.0/5.0 -
Communication was excellent regarding progress of the work. Results exceeded our expectations. Washing exterior and cleaning the inside of the car was above and beyond. We think staff bent over backward to complete the work before we left town which was much appreciated.
My Experience - 0.0/5.0 -
Great customer service and the body work is exceptional. You guys forgot to hook up my license plate lights/turn indicators. Was an easy fix to just plug back in but I drove all the way home with them not working. Glad I did not get pulled over
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Great work on my quarter panel repair. Your guys customer service is awesome and I like the text updates. You folks forgot to hook up my rear brake/indicator/license plate lights. At first thought I had a turn signal bulb burn out cause my dash indicators were blinking really fast. Got home and realized you forgot to even hook them back up. If it wasn't for that would have gave you a ten
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the friendly staff and the effort they made to get my car done quickly. I am so extremely happy to be back in my car I’ve missed my baby (car)! Honestly felt like I was driving a brand new car all over again.
Likely to Recommend - 3.5/5.0 -
so the reason why I picked seven is because my car was scratched up by the people that were in and out of my car using their feet to push my car door open, which makes me very irritated because that’s so disrespectful for people to do that to someone else’s property And I find that it’s only common sense that you would never want to damage something on somebody’s car and the fact that they used their feet to push my door open and scratch it and they’re scratches in the liftgate inside as well but but I decided to come back to you guys for a second time. The first time was a different vehicle a while back and I had a good experience back then so I thought I would give you guys another shot. Sadly, I’m disappointed about the scratches that weren’t there when I drop my car off because the people that were in and out of my care and had no respect for someone else. But the results of the outside of my car come out nicely
Repair Quality - 4.0/5.0 -
Only because my car in the inside has multiple scratches. It doesn’t seem like they really handled with care with my liftgate on the black part. There are scratches also on the driver side when they got in my car. They scratched up the black part by putting their foot and scraping on the way out. They also used their feet to push my door open, which also scratched the black part on my door. That doesn’t make me very happy that they didn’t have respect enough to not do that to someone else’s property. my car I take pride in my car and the fact that I would never even think about doing that to my own car and when I leave my car for repairs, I get it back with scratches. It’s honestly disappointing and Michael was the person that I spoke to the most and he can most definitely tell how much I love my car so the fact that I see scratches because whoever was driving my car to move it place to place didn’t respect it enough to not use their feet to push my door open and end up, scratching it is really sad and I don’t feel like my property was respected. I did take a little short video of the scratches on my liftgate inside the other scratches are still visible, but I did try to shine them and clean them so they’re not so visibly scratched. it makes me really sad that these guys repairing my car are just stepping on it, pushing the door open with their feet scratching my vehicle as if it means nothing to them. I did notice all of this a whole day later, but that’s only because that day just happened to be the day that I thoroughly washed my car for not having it for two weeks. And I was very disappointed but as for the repairs on the outside of my car, they look great
Customer Service - 3.5/5.0 -
Took my vehicle in for repairs and got my vehicle back with scratches in the liftgate inside scratches on my door on the lower part because whoever was getting in and out of my car use their feet to push my door open and scratched my door. Very disappointing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fantastic response times. Very knowledgeable
My Experience - 5.0/5.0 -
Working with Classic Collisions has always been smooth sailing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful bunch of people to work with. Went the extra mile and turned my Olorado into a Colorado I appreciate you guy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No one has contacted me about the refund check for sidesteps.
Customer Service - 5.0/5.0 -
Everyone was amazing. Great customer service
My Experience - 5.0/5.0 -
10 out of 10 Stars! Fast, Efficient, and Friendly. Great work all across the boards the customer service especially!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication about the repair was excellent.
My Experience - 5.0/5.0 -
Michael was phenomenal. He kept me updated with daily phone calls and messages so I would not fret about my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The pre and post diagnostics apparently fixed other problems I just started having, like cruise control. Great addition to the service. Repairs look great too. And a clean truck... Wow, that's been a while! 😁
Customer Service - 5.0/5.0 -
Justin and Nancy(I hope I remembered your name right) have been very accommodating and friendly throughout. Thank you!
Likely to Recommend - 1.5/5.0 -
poor customer service
Repair Quality - 4.5/5.0 -
It looks good, although because it was a roof repair, i need to see over time whether any rain gets in. Can't know that now.
Customer Service - 1.5/5.0 -
they kept delaying when the car would be ready and were impossible to get a clear answer from.
Likely to Recommend - 5.0/5.0 -
It was a wonderful experience.
Repair Quality - 5.0/5.0 -
An excellent experience and they did great work.
Customer Service - 5.0/5.0 -
They kept me informed throughout the process.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new