Classic Collision Eugene
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Eugene, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The staff explained the process. Updates were sent and they helped with the coordination with the rental company. It was a seamless process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Julian and Nancy were wonderful in explaining the process. I appreciated the updates along the way. They made what could have been a stressful situation easy to manage.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for repairing the damage & keeping me informed along the way. I appreciate the professionalism of Nancy & your team. One thing … I wish I’d known I’d be charged $15 for using my credit card to pay my deductible. I would have paid my deductible by check or in cash.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Completely satisfied! From the time I walked in the door to drop my truck off, to the time I picked up my truck, the care and service was over the top. What I appreciated the most was the effort put into communicating as to where they were at in the process of the truck repair. They let me know, when the parts had arrived, the truck repair process had begun, and then called/texted when it was ready to be picked up. And a hats off to “Nancy” who will make you feel like family as soon as you walk in the door. Stellar business practices!!! Thank you to each and every one of you!
My Experience - 5.0/5.0 -
It was an absolute pleasure working with Julian, Nancy and the crew at Classic Collision. I am completely satisfied and thrilled with my car’s repair. I really appreciated the text updates letting me know the repair updates during the time my car was there. Plus this is the first time that I have received my car from a repair where someone from the crew detailed the interior of the car dash and even the floor mats. Wow! That was just awesome to see. Thank you so much Classic Collision! I definitely will be referring friends to you in the future and I am calling my insurance adjuster at USAA to let him know that a wonderful job was done. ⭐️⭐️⭐️⭐️⭐️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The driver side door window does not go all the way down by 1/2 inch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0 -
Their work shows. You wouldn’t be able to tell anything happened to the vehicle otherwise!
Repair Quality - 5.0/5.0 -
Outside of a tiny blemish in the paint they turned an exceptionally complicated collision repair into what looks like a brand new vehicle
Customer Service - 5.0/5.0 -
Customer service was stellar. They kept me readily informed into the status of my repair and any more time needed was communicated early.
My Experience - 5.0/5.0 -
New Manager is amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
professonal all the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were all very friendly, professional and always texted me with updates. I would recommend classic collision to my family and friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and very helpful
Customer Service - 5.0/5.0 -
Couldn't ask for better
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
The car was cleaned inside and out. To me, it showed that you really cared about doing the best job possible.
Likely to Recommend - 5.0/5.0 -
You delivered on price and quality. The work was even completed earlier than promised.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Yes indeed i will be communicating and sharing the excellence this repair facility
Repair Quality - 5.0/5.0 -
Always able to quickly communicate with friendly, knowledgeable office staff to claims adjuster. Car looks fantastic. All repairs done to a high level of excellence. Lots of electronic communication along the repair process to keep me informed
Customer Service - 5.0/5.0 -
Friendly, knowledgeable (everyone knew the status and progress of repair) staff made me feel a part of a great team through the entire process. Nice comfortable clean welcoming lobby