Classic Collision Eugene
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Eugene, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
They took really amazing care of me and and my car. They were very professional to me and my insurance company. They even let me drop off my car when there was a mixup with my appointment and I wasn’t even on their schedule! That day I had two associates (I wish I could remember their names) work very hard in trying to find my information and previous estimate all so I would be able to leave my car to be fixed and not have to go through the process again. I really appreciate all the hard work they all did to make this amazing experience possible! Linda even called my rental company to have me picked up! I didn’t even have to worry about that! To top it all off my car looked amazing inside and out! I was promised at the time of the estimate my car would look brand new and let me tell you they delivered! This was the most worry free and amazing experience I’ve ever had when dealing with the stress of being in an accident! Hands down will recommend Classic Collision to anyone and everyone!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best customer service. Beautiful work.
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff that really made this a lot easier. Can’t recommend them enough!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Maybe get rid of the automatic text messaging system, or making it insanely clear to ignore the text messaging system at time of vehicle release? Very confusing system
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nancy and Chase were not only professional but very friendly and considerate. I was updated on numerous occasions without having to badger them which I totally appreciated. Upon leaving I was informed by Kale, a new acquaintance of the company, that I needed in Oregon to display a license plate on the front of my car and he offered to install it for me.Very kind. I am thankful that an unpleasant experience of an accident was made so much more tolerable by these professionals.
My Experience - 5.0/5.0 -
Awesome job so far no complaints
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
I had to bring my car for my headlights only to get the wrong headlights I had to go get the correct headlights set at the auto parts store so now I’m out about 80 bucks for new headlights and blinkers light
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
It took an excessive amount of time to complete the repair.
Customer Service - 1.5/5.0 -
I had to call several times to find out information on my repair. I was given inaccurate information several times.
My Experience - 5.0/5.0 -
Everyone was always extremely nice…. Thank you