Classic Collision Eugene
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Eugene, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I had my choice of 3 places to get my car repaired. I looked at the reviews for all. They could get me in the soonest and had decent reviews. We dropped off the day after thanksgiving. They were always in contact with me and updated with messages as they went. They were nice and always answered my questions when I called. The work looks good and you couldn’t tell I’d hit a deer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They got our car in in a timely manner. We were update every step of the way. They were very professional
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Finished ahead of schedule. A pleasure to work with.
My Experience - 5.0/5.0 -
They were so helpful from start to finish! They kept me informed on each step, and did great work!
My Experience - 5.0/5.0 -
Thank you for completing our car repairs! I know you had to wait on parts, which made it difficult for all of us. I appreciate the updates after the first month that were more helpful and accurate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was done a week earlier than what i was told when I dropped it off... what a pleasant surprse. I havent drove it much since I picked it up but so far seems good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience was nearly seamlessly easy from getting an estimate to drop-off and pick-up. The work done appears to be excellent and professionally done.
My Experience - 5.0/5.0 -
Well done repair and you did everything you said you would do including timely updates. Thank you.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service and communication was amazing! My car was done three days earlier than it was supposed to be! It was all around wonderful service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair is excellent. Communication prompt The car looks brand new
My Experience - 5.0/5.0 -
Great job on the car, and Nancy was fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I wasn’t concerned about how long it took since i did have a rental but the way that i was updated wasn’t the best. i had the rental company calling and basically telling me that my rental wasn’t covered because the due date from collision was a certain date. It’s sometimes hard to get in touch with you guys so it was a stressful couple of days trying to figure that out. Other then that when you’re in shop, everyone is friendly and knowledgeable. and when i had a concern, i forget the guys name that does it (usually in the front, runs around with tablet, marked my car when i came in) but he helped me understand on both occasions. Everything is going great with the car and i’m pretty sure you guys did my brake pads that i already had got before my accident and was planning to do, which was a very nice bonus. appreciate y’all!
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
The final time was double the estimation, which is not a problem, I know things are unpredictable right now. But I wish someone would have taken the time to call and explain what was happening. I would get vague text messages 2-3 days after my previous estimated date saying that the day was pushed back. When I called for details the secretary knew very little about why the date was being pushed back. I don’t mind it being pushed back as long as I had an explanation of why it was happening. A quick call from the mechanic would have been nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They stayed in unending contacting with me while they worked on my car.
Customer Service - 5.0/5.0 -
They tried to make my concerns their concerns.