Classic Collision Eugene
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Eugene, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Daniel Jordan! Friendly, courteous, professional staff. Quality was excellent. Updates were appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
The office ladies were smart, kind and quick! They found every bit of damage from the accident and fixed it beautifully. My truck was even done EARLY!!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Chase & Nancy were wonderful. My situation was extremely stressful. After speaking with Chase I felt like I could breathe again. My car was finished in half the time I was told. They did an amazing job on my repair. I appreciate them and will definitely send business to them 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0 -
none
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job on the car and were always kind when I called.
Customer Service - 5.0/5.0 -
Very nice interactions. Katie was extremely friendly and polite.
Likely to Recommend - 0.5/5.0 -
I hope I am the only one that got treated like this. If there 0, I could have used that.
Repair Quality - 1.5/5.0 -
Very disappointed. Took more than a month to fix a rear end (not visibly major). Squeaking sound when parking was not fixed. Chipped corner of tailgate is still there and red tow scatch still there when I picked up even though they took pictures of these from beginning and on Geico site. I talked to Geico adjustor about the parking Squeaking noise which she said will be taken care of but Unfortunately was not done even if they kept the vehicle way too long. I understand that they have issue with parts coming late but should have used that time to fix other issues. I called shop as well but they just said they'll call me back...but no luck of receiving a call back...very bad customer service. I can send picture of the chipped tailgate if I can here. I see a charge on receipt stating touch up paint but I am not sure which one. Very appalling experience with this repair shop and Geico adjustors. Had to call everytime to get an update. Even promise date is about to pass, I did not get any call to update me if pick up date is still on. (Deep sigh)... Stressful experience.
Customer Service - 1.0/5.0 -
Still waiting for call back she promised.
My Experience - 5.0/5.0 -
Thank you for all the repairs you did on my car, it looks brand new. You did a great job. Thank you also for keeping me updated on the progress while you were working on my car.
Likely to Recommend - 4.5/5.0 -
Your shop did a great job. Thank you for your service.
Repair Quality - 4.5/5.0 -
There were just a couple tiny bubbles in the paint job. I didn't even notice them but my husband did.
Customer Service - 5.0/5.0 -
You kept me updated every step of the way. The texts were very polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
In the area of the repair, the plastic bumper surround doesn't line up with the fender.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Beautiful job! Thank you