Classic Collision Eugene
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Eugene, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Everything went very smoothly, and that felt like it was the norm here
Repair Quality - 5.0/5.0 -
Looks like new!
Customer Service - 5.0/5.0 -
Staff were very helpful, friendly, and informative!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My car was done before the estimate and looks great! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great looks brand new!
Customer Service - 5.0/5.0 -
Everyone was very nice
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and prompt service from the first contact to the last. Good job on the repairs. Very satisfied and would recommend your work in the future.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very helpful & professional in every way. The repairs look great! Many thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Some issues with the repair but they are fixing and accommodating us to get it taken care of
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
This is too bad that I am leaving this comment. I have used this repair shop before and been pleased with the process, communication and finished detailing. This just was not the case this time. I called multiple and the last phone call (the day before it was ready) I was extremely harsh in my communication and had to ask to speak with a manager which ended up just being a person that worked at the collision shop, not the call center. Basically I had to be a bully and rude in order to be listened to and have my car ready, which miraculously was the very next day by 1pm. Extremely unhappy about the clarity of communication.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would like to recommend your company to all my family and friends
Repair Quality - 5.0/5.0 -
I m satisfied with the work your done of my ford 14 edge. I appreciate for your business.
Customer Service - 5.0/5.0 -
I’m satisfied with your personnel friendly and polite
My Experience - 5.0/5.0 -
Excellent customer service! Thank you for also cleaning the car. Everyone was very professional and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was great. Just minor miscommunications that i already brought to their attention: i never got called about bringing my car in for estimate/repair. I called in and was apologetically told that i should have been called to set up an appt. the week before Clear communication needed about: a rental car being ready at body shop vs the body shop calling once the client is there or the client doing the calling once there instead. B2B communications between Classic and Enterprise could be a bit improved and how they both communicate with the client. Everyone on the same page. I appreciated the great & personal customer service.