Classic Collision Eugene

4.8 (1,390reviews)
94%
4110 W 11th Ave,  Eugene,  OR  97402

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Eugene, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,390)

Likely to Recommend

Repair Quality

Only had the car back for a few days so not sure about long term but so far so good

Customer Service

Likely to Recommend

Repair Quality

So far no issues at all! It took a little longer than expected, but everything is running great.

Customer Service

Super friendly, and always gave you an update when you asked.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Exhaust pipe in the area that was hit by the other car is not back up flush with the bumper

My Experience

Ca looks great again. Kept notified of progress throughout and completed intimacy manner.

Likely to Recommend

Repair Quality

Customer Service

Quick, efficient, and open before official opening time, allowing for an early pick up of repaired vehicle

Likely to Recommend

Repair Quality

A bit expensive but great work.

Customer Service

Returned Clean

My Experience

My truck looked the same way it did before it got damaged, I'm completely satisfied with the work performed thank you

Likely to Recommend

Repair Quality

The rental car coverage amount was not the same as stated in my policy, I paid more for some reason. Secondly I was never able to talk to someone when I needed to, only when they need to talk to me. My claims agent never answered her phone. It took 3 weeks to get my truck fixed.

Customer Service

Repair shop seemed to go above and beyond to get my truck fixed

My Experience

I was disappointed that the job couldn't be done for what it was quoted because the mechanic had to add a couple extra hours for the inconveniences if going thru the tailgate.. of course the door didn't open. That was why I wanted it fixed. If I could open the door why would i even care to ask for a repair.

Likely to Recommend

4I was disappointed that my door locks were not repaired at the price quoted. I got a call saying that because the doors couldn't be opened that a couple/few extra hours were required because of the inconveniences. I wanted it fixed because the doors couldn't be opened.. why would I want it fixed if the doors could be opened.? I figured you would go though the back to fix one and then you would have one opened to be able to access the second. Seriously disappointed.

Repair Quality

Customer Service

My Experience

Let's see I got my truck back late do to technician failures I am I got a scratch and chip in my paint on a part of the truck that wasn't even damaged and my electric door locks don't work on the drivers door I think I should get a refund on half of my deductible