Classic Collision Forest Park
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Forest Park, OH is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The service is good, staff is friendly, car fixed very nice. Only downside is it took longer than I expected which I was told, the shop kept getting wrong parts.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The car looks great! The interior cleaning & the extra nice buff job on the rest of my car made Ole Big Blue look awesome again!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Minor hiccup upon pickup but the team got right to it and rectified the situation.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Classic Collision is about customer service. They value their work. They go above and beyond to return your vehicle to you better than it was. The fact that the interior was detailed to the extent that it looked new was totally unexpected and what makes Classic Collision stand out.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Good job, just took longer than I thought it would be.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
I am absolutely satisfied with the repair as well as the experience with the staff!!!! Everyone I came in contact with made me feel important. I truly have an appreciation for that. Thank you so very much!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated that they kept me informed of the progress with the repairs. I really appreciated how clean my vehicle was when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Job well done!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done in a good amount of time.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repair was exceptional. Car exterior was dirty upon pickup.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Kept pushing the days back along with my passenger side door not unlocking by the car buttons on the handle. Also had plastic still hanging from the bottom of the car. When I went to pick it up it’s smelled like cigarettes in my car. Although the car can back clean on the outside.
Customer Service - 3.0/5.0
My Experience - 0.0/5.0 -
I was quoted 3 weeks and it took 6 but no worries. I picked it up on Friday April 3rd before the end of the day only for my left headlamp blinker to not be working and my under carriage lights don't work.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Great work but the timing of the repairs and communication wasn’t the best.
Repair Quality - 4.0/5.0 -
I found a few chips in the paint job, and timing.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they did a great job
Customer Service - 5.0/5.0 -
great job
Likely to Recommend - 0.5/5.0 -
Poor work snd communication
Repair Quality - 2.0/5.0 -
Classic Collision was a repair option through my insurance. I chose them due to the location. They had the car for about 3-4 weeks. The communication was not great. The person answering the phone was not knowledgeable and said she’d have the manager call back. Once we got the car back but front bumper was not attached properly. (This was the main area that was to be repaired.) We had to take the car back to have it reattached.
Customer Service - 2.0/5.0 -
The person answering the phone never knew anything. She always referred us to the manager
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Process took longer then promised and communication was poor. Had to call multiple times to get status
Customer Service - 2.0/5.0 -
Communication wasn't timely.
Returned Clean
My Experience - 5.0/5.0 -
I am very pleased with the service I received from Classic Collision. The work was done to my satisfaction, and my contact person was very professional and helpful.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend to a friend.
Repair Quality - 5.0/5.0 -
I was very satisfied with the service I received on my car.
Customer Service - 5.0/5.0 -
My customer service was very professional. I would definitely recommend them and even return if I need additional work on my car.