Classic Collision Midtown Cincinnati
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cincinnati, OH is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volvo; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
They had our car for 2 1/2 months, they said they couldn't get parts for a Fiat. I found out that they tried 3rd party parts which don't fit so when they ordered some parts from Fiat it was 8 weeks later.bwe picked up the car unfinished but managed to get the missing part that they said they couldn't get, the very next day and installed it myself. Also they got a new wheel for the car but never mounted it, I had to do this myself. Also they did not reinstall they passenger door panel which I had to do myself.bthis place sucks.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amy was great the entire time my car was in the shop
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome staff, very accommodating to my schedule. The bodywork itself was perfect too.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
To my closest friends
Repair Quality - 5.0/5.0 -
My car looks so good, im so grateful to all of you, Customer service top notch, answer ed all my questions 👏
Customer Service - 5.0/5.0 -
OH YES!!!!
My Experience - 5.0/5.0 -
Amy was so wonderful and kind. She made the whole process much easier. They also got my car done faster than expected!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so easy to work with and my car was finished quicker than they originally thought! Wonderful team
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
First time, don't know the market
Repair Quality - 5.0/5.0 -
It's good, the 72$charge to my credit card caught me off guard
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
They took a long time, they told me to leave the rental car there after they fixed my car because enterprise would go pick it up and now I have enterprise accusing me of not paying or returning the car
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0 -
Bumper was clean
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0 -
Little wait time getting a hold of them,other than that satisfied
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Everything was awesome, except for they only replaced one headlight. In my opinion on a twelve-year-old vehicle, you should always replace both headlights so that the car looks symmetrical. You can clearly tell that one headlight is old, and one is new.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Would not recommend.
Repair Quality - 0.5/5.0 -
Very poor workmanship, parts of trim not properly reattached. Hood seems ajar still with large gap on one side and not the other. There is a rattling sound, and driver side door sticks when opening and closing still. Seems like the door was hastily put back together and not properly.
Customer Service - 2.0/5.0 -
Estimated completion time came and went something like 20 times during the repair, with short extensions of a few days or a week each time. The reason was always a part…. Would have preferred honesty with a 2 month estimate rather than extension after extension.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They have great service and customer service support.
Repair Quality - 5.0/5.0 -
They repaired my car within 10 days. I will send people your way.
Customer Service - 5.0/5.0 -
10…. They are the best I’ve experienced. I will come back if I need some or any repairs . 👍🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I’ve already told a wide group of people to spread the word not to go to classic collision. Unless they’d prefer to go to a shop with a bunch of unprofessional grown adults
Repair Quality - 0.5/5.0 -
Absolutely awful. I understand my car was a total loss, but I recieved a text 10 days after the car was picked up and moved to COPART. The text read ‘your car was dropped off at Classic Collison’. Doesn’t even make an ounce of logical sense. Additionally it’s like mission impossible trying to get an employees attention at the front desk. I’ve already told a large group of people to not go here. If people prefer a body shop that takes no pride in their work, communication, or care for the facility. This is a great place for you. Classic collision is a real life example of: Some people care about others, some people care only for themselves
Customer Service - 0.5/5.0 -
Previous respond applies
Returned Clean
My Experience - 5.0/5.0 -
Thank you. Appreciate the effort
My Experience - 5.0/5.0 -
Very good and good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
The work looks good. That is the ONLY thing I was ok with
Repair Quality - 4.5/5.0 -
Still waiting on a couple finishing parts on order.
Customer Service - 1.0/5.0 -
There was no customer service. Classic Collision had my car for 72 days ( instead of the 14 on the initial quote. Not once did anyone call and explain. Not once did anyone seem anything but annoyed when I called to check on the delays.