Classic Collision Fredericksburg Rd

4.8 (1,324reviews)
96%
9809 Fredericksburg Rd,  San Antonio,  TX  78240

In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in San Antonio, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, Mercedes Benz and Infiniti; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,324)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a standout strength, as many vehicles were completed ahead of the promised date. Staff professionalism, friendliness, and helpfulness were frequently commended. Several customers appreciated the added touch of having their vehicles cleaned inside and out. A few customers noted areas for improvement, including occasional delays in delivery, isolated paint quality concerns, and instances where communication could have been more consistent toward the end of repairs.
Select to learn more
"No, everything was completed correctly the first time and I had no issues with the repair. I was very happy ..." Read more
"The quality of the repairs on my car are phenomenal"
"Classic Car Collision did an amazing job on my Buick Enclave. I highly recommend Classic Car Collision to everyone ..." Read more
"Excellent service all around and great communication throughout the process. Thank you!"
"We had excellent customer service and we were extremely satisfied with the repairs done."
"Yes my vehicle was ready days before the date initially informed of."
"The work was done extremely fast and the repairs are perfect. They even made returning my rental very ..." Read more
"My car was actually ready even earlier than expected! I really appreciated how quickly everything was completed ..." Read more
"Car was ready prior to date promised."
"I would recommend it. My only complaint is that my car wasnt done when originally told. But I did appreciate that they told me things like ..." Read more
"... created a professional and effective repair experience. Consistent updates and notifications of progress, on my vehicle, kept me apprised of the repairs and ..." Read more
"... Collision. All the staff was friendly and professional. The communication was exceptional from when our car was initially taken in and all throughout the repair ..." Read more
"... transparent during the repair process. There was lots if communication and the work was well done." Read more
"... completed in a very timely time period. 10's all around! Communication was excellent throughout the repair process!" Read more
"I got a daily AI Message. But it really wasnt helpful, or accurate."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Team professional at all times.

Likely to Recommend

Repair Quality

My truck looks brand new, like nothing ever happened!

Customer Service

Steve Wagner did a great job keeping me updated throughout the entire repair process. He made a stressful situation so much easier!

My Experience

Awesome work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Every employee was very nice and helpful

Likely to Recommend

Repair Quality

All the employees were very professional and nice thank you

Customer Service

My Experience

The staff was very efficient and quick in their service! I was very pleased!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team is incredible. Sean assisted me and he is amazing in giving me the full details. The car was repaired ahead of time too. Kudos for an excellent service

Likely to Recommend

Repair Quality

Customer Service

Sean is awesome.. really top level support. Kudos and thank you

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work and great communication thru the processes. Kudos to your team for doing a great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My whole experience was Excellent!! From the day I dropped off my car and dealt with Steven Wagner was great and the communication was outstanding. He provided great customer service and I would definitely recommend him and Classic Collision to my friends and family.

Likely to Recommend

Repair Quality

Great customer service and your service advisor, Steve Wagner was excellent to work with. I would definitely recommend your shop to my family and friends.

Customer Service

My Experience

Excelente service

Likely to Recommend

Repair Quality

Steve was very helpful and he made this stressful process a lot easier!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I want to thank Steve Wagner and everyone there at Classic Collision. I appreciate everything that was done to my car and also like the fact that Mr. Wagner kept updating me about everything, step by step, on what was going on. I knew this was the perfect place to take our car to. Because, I remember we’ve been here before, in the past and, they took care of us then too. Thanks for all your help. We will let you know if anything else is needed, or if any problems occur. Thank you

Likely to Recommend

Repair Quality

Mr. Wagner and his employees were very helpful and kept me informed on everything that was going on with my car. I would definitely recommend them again for any other issues that come. Thanks for everyone's help and patience.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service