Classic Collision Fredericksburg Rd

4.8 (1,242reviews)
96%
9809 Fredericksburg Rd,  San Antonio,  TX  78240

In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in San Antonio, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, Mercedes Benz and Infiniti; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,242)

My Experience

My Experience

They were professional and very prompt! I appreciated getting updates on the repairs every day. I will recommend them to anyone who needs repairs on their car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

A very good job done.

My Experience

Great communication, vehicle came out looking perfect. I appreciated the detail and thoroughness

My Experience

My Experience

The customer service and repair work were excellent.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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I most definitely will advise anyone I know if they need repairs to go Classic Collision off of Fredericksburg Road.

Repair Quality

Quality of service was excellent! Time it took for repairs was not long at all. I am very impressed.

Customer Service

Customer service was great. I explained what the problem was and 100% of what needed to be was accomplished.

Returned Clean

Likely to Recommend

Repair Quality

Best work Super efficient Friendly smart

Customer Service

Fantastic

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Repair Quality

Wow! Classic collision exceeded my expectations.5 stars customer service from day one and they keep you updated on the vehicle repair process. I recommen Classic Collision

Customer Service

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Repair Quality

Customer Service

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I would highly recommend this location.

Repair Quality

Excellent customer service from all the staff members. Great management as well.

Customer Service

Very nice and helpful staff and manager

Returned Clean

Likely to Recommend

This is the second time I have dealt with Classic Collision for repair and was hoping for a different outcome but both times have not been a positive experience.

Repair Quality

When my vehicle was returned , I was told it was being cleaned, but received it it to the contrary. Passenger side floor had scraps of what msy have been attempts to clean driver side. A blue ear bud was in a cup holder, that did not belong to me which I assume is one of the workers, as well the right blinker is now blinking faster than when I brought the car in. Also, when I drove to my sister's apartment down the road and parked my car I then saw the splash shield was not secured and hanging. I was told to come back in the following week so that I could get a part more secure for the fender that was placed, but when I arrived I was told it had not arrived and that they would call me when it did. No call or text to advise not to come in that morning which was disappointing. It has been over a week and the repairs have still not been completed.

Customer Service

Car was delivered before estimated time but with issues still not completed of repair that were previously mentioned.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Shawn was very efficient with everything from start to finish. Thank you so much!

My Experience

Completely satisfied. Job well done but it took 2 more days to complete.

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Repair Quality

Customer Service

Returned Clean

My Experience

Friendly customer service and quick follow-up and repair

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Customer Service

Returned Clean

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Very likely

Repair Quality

The quality of the repairs on my car are phenomenal

Customer Service

Everyone there was kind and professional. They answered every question I had.

Returned Clean

My Experience

If you the job has a set back ,contact the clientele early in the day so arrangements can be me if it is the pickup day. Overall very good service and the men were gentlemen.