Classic Collision Gainesville Regional
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Gainesville, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Ford, Honda, Acura, Hyundai, Kia, Tesla, Audi, Infiniti and GM; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
From beginning to end my repair was handled professionally and completely. I was impressed with the personal customer service.
Likely to Recommend - 1.5/5.0 -
I would more likely if there was more help in the store or the friend or family member wasn’t in a rush. The quality is very good, and Randy pays attention to detail and wants to give back a quality car.
Repair Quality - 2.5/5.0 -
The car was repaired well, but the process took 44 days and I had to initiate most of the communication and updates.
Customer Service - 4.0/5.0 -
When available, the customer service received was one of the best. Randy is one of the nicest human beings, but I don’t think he has enough support.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience. My car looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never use classic collision again or refer anyone
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
From beginning to end the communication was not accurately given to me. It took 2 months for my vehicle to be returned. Finally when I retrieved my vehicle it was dirty and dusty not to mention they didn't install my headlights and blinkers correctly.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Absolutely NOT!!! And I will Never bring another one to Classic.
Repair Quality - 0.5/5.0 -
My vehicle was there 2 months. I was told one excuse after the other. Some issues originally reported was not addressed during this time until I inquired about them.
Customer Service - 0.5/5.0 -
The original advisor told numerous tales about what was going on & the date it would be ready. He also did not order all parts needed.
Returned Clean
My Experience - 5.0/5.0 -
Rebecca Whitney is a professional expertise. She is kind and nice to work with. She just delivers effective work and excellent communication. Thank you!
My Experience - 5.0/5.0 -
Appreciated you notified me when the “opposing” insurance company tried to cheap out on aftermarket /used parts so that I could rectify the situation!
My Experience - 5.0/5.0 -
Great service and repair. My contact Alexia Rodriguez was the best, kept me well informed. 10 out of ten
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best repair shop in town when it was Buchholz. Hope Classic maintains the integrity.
Repair Quality - 5.0/5.0 -
Communication was lacking. Would have liked more updates, contact by service advisor, just keep the customer more in the loop as to the progress of the repair. Pick up the phone, don’t rely on texts.
Customer Service - 5.0/5.0 -
The only contact we had was Whitney. See prior comment.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.0/5.0 -
Terrible communication. Company and management transitioned without informing customer of change. Initial person assigned to my car (paul) left the company without notifying me so no one was reply to my email. I was repetitively told when i called for updates to please leave a voice message and we will call u back. Well i have no gotten 1 call back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and beautiful work.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jason Bauman provided excellent customer service.