Classic Collision Gainesville Regional
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Gainesville, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Ford, Honda, Acura, Hyundai, Kia, Tesla, Audi, Infiniti and GM; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Good workmanship. Pleasant personnel.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Ned to improve communications. Unusual Payment methods. .
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everybody is so nice and helpful. I’ll recommend if they all get raises
Repair Quality - 5.0/5.0 -
Everyone was so helpful. The ladies in the front office and especially Aileen. They were all great and I’m very happy with the work that was done and the outcome. Give everybody raises please
Customer Service - 5.0/5.0 -
Give everyone a raise
Returned Clean
My Experience - 5.0/5.0 -
Job well done Took a little longer than expected but probably expected considering the make and type of car
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unfortunate there isn't an "11"!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Should a friend or colleague ever be in need of an auto collision shop, Classic Collision would be my only recommendation.
Repair Quality - 5.0/5.0 -
Satisfied with the quality of the workmanship and service.
Customer Service - 5.0/5.0 -
As a customer, the attention and the patience and service given to me by Classic Collision rates a 10+ !
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service provided by Rebecca Whitney was exceptional. She worked hard for us and was pleasant and reassuring. She knows the product and wants to provide the highest quality outcome for us. You have a stellar employee.
Customer Service - 5.0/5.0 -
I believe I answered your question in great detail in the previous question.The quality of the repairs done was excellent. We trust the work was done to exacting standards. Mr. and I are greatful and we will be returning our Subaru to your facility for some warranty work that is needed.
Likely to Recommend - 2.5/5.0 -
Would recommend for the work and customer service but not for the lack of concern or ownership of problems caused by the shop
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work done in a timely manner!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Totally 100% on the quality, but if you need your car back in reasonable time I'd look elsewhere. I cannot imagine if you are in a serious collision. Your rental car coverage would run out long before the car is done. Given that Buchholz is not owned by a corporation, I would not trust it to the same extent.
Repair Quality - 3.5/5.0 -
They do great work. Car looks fantastic. I always use them because they match the paint perfectly. But first waiting 6 weeks for a spot and then 4 weeks to fix a scratched bumper and dinged hatch. I cannot imagine this repair should have taken that long if they had been on the ball getting parts.
Customer Service - 4.0/5.0 -
They could communicate more regularly. In particular when your contact quits in the middle of the job.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall good work and good customer service. Alexia was very helpful.