Classic Collision Gambell

4.8 (1,230reviews)
95%
802 Gambell St,  Anchorage,  AK  99501

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Anchorage, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Audi
I-Car

Reviews (1,230)

Likely to Recommend

Repair Quality

Poor communication. Didn't call back with estimate, I called back a week later and someone told me the wrong one.

Customer Service

Returned Clean

My Experience

Classic Collision consistently updated me on the progress of repairing my car. They did an amazing job on my car, it looks like I never got hit. They also finished it a day ahead of time. I'm extremely satisfied with the work that Classic Collision did.

Likely to Recommend

Repair Quality

Excellent work, my car was repaired to pre-accident condition, it looks great. It was done one day before expected completion date. I'm very impressed with the customer service and quality of the work.

Customer Service

Excellent customer service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The bumper is not straight. I will be contacting for rework

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Stay far away from this place.

Repair Quality

Customer Service

If it wasn't for Jordan at the end of it all, I wouldn't have known anything. Yall literally forgot my vehicle was in your lot for a month. Rob was less than helpful and the front desk had a permanent attitude problem. Worst customer service experience I have ever had.

Likely to Recommend

Repair Quality

Completely satisfied

Customer Service

My Experience

My Experience

Excellent work; professional courtesy; fast!

My Experience

My Experience

They did a very good job

Likely to Recommend

Repair Quality

I was very happy with how they kept me informed on my vehicle status throughout the whole time and the repairs turned out awesome.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very professional and polite throughout the process. I appreciated being kept up to date every step of the way as well.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Everything appears to be repaired.

Customer Service

Returned Clean

My Experience

Poor communication, and repair experience all around. My vehicle with 67k miles drives like a vehicle that has 300k miles on it. It has Loose steering, and wanders on the road because the necessary mechanical repairs weren’t done. I was told inaccurate information about the repairs over the phone to what I saw on the service invoice at pick up.

Likely to Recommend

Repair Quality

Although the repairs took longer than expected, the repairs and detailining are great. Rob, Carly, Jordan, Luke and Nelson were extremely courteous. I appreciate their help

Customer Service

Everyone including Rob, Jordan, Carly, Luke and Nelson were kind and tended to my repair needs.

My Experience

I loved that they updated me on everything that was happening on their end. Up until the day I picked up my vehicle. 🥰

Likely to Recommend

Repair Quality

Customer Service

My Experience

The door that the would be thief damaged looks fabulous! We appreciate that repairs were done as quickly as possible as we have a relative coming up next week for our son’s wedding. Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

My Experience

So thankful for the wonderful repairs that were done. Couldn’t believe that the interior was cleaned beautifully. Thank you

Likely to Recommend

Repair Quality

I was so satisfied with the service I received. They kept me updated on the repair process and timeline. Also above and beyond that, the interior of my car was detailed and I didn’t even know that was part of the service. My brother also took his car there X2

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Prompt and professional service. I was always updated on my cars repair progress. The job was done well and the work was exceptional. All the employees I have talked to were wonderful. Thank you for a pleasant experience!

Likely to Recommend

Repair Quality

My repair was done exceptionally good! My car looks brand new, job was done almost two weeks ahead of time and all the staff Were professional and friendly.

Customer Service

Returned Clean