Classic Collision Gunbarrel Road

4.7 (217reviews)
94%
1410 Gunbarrel Road,  Chattanooga,  TN  37421

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (217)

My Experience

You did very good job. You should be proud of your outcome, I was.

Likely to Recommend

Indeed

Repair Quality

Couldn't be happier

Customer Service

Returned Clean

My Experience

Good communication.

Likely to Recommend

Repair Quality

Customer Service

Good work, reasonable time.

My Experience

The team was so good about communication with us. We love the repairs! The paint matches perfectly! I would definitely recommend Classic Collision.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kindness, prompt, communication... From dropping off my car to picking up, everyone was polite and understanding. Wasted zero time on starting on my car, and kept me in the know.

Likely to Recommend

Great group overall to work with, would highly recommend

Repair Quality

Very happy with how the car looks, the new doors are close to perfect, getting used to them.

Customer Service

The Best

My Experience

Likely to Recommend

Repair Quality

This car repair couldn’t have gone any smoother-everyone was professional and knowledgeable!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Brent was nice and so was Aaron . Very professional and courteous. And did a wonderful job on my car. I’ll always come back if I need their service again. Thanks.

Customer Service

It was great

Returned Clean

Likely to Recommend

Repair Quality

People were great, product was great. The car was ready 3 days after originally promised.

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Communication was great through the whole process and did a great job on repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair took a week longer than originally described. I didn't hear from a single human except to schedule repairs and pick up. Every other communication was a text message with minimal information. Apparently, more repairs than initially assessed were required. That's understandable, but no one took the time to call and advise, much less ask permission. While it's a small detail, the seat and radio were left in the position of the test driver's desire. The respectful thing to do would have been to return them to the original settings. It isn't their car to adjust and then leave it. That's just disrespectful. I've not had the car back long enough to assess the quality of workmanship, but on the surface it looks good.

Likely to Recommend

Repair Quality

Customer Service

They were always polite and kept me up to date on the car’s progress

My Experience

Thank you! Good communication.

Likely to Recommend

Repair Quality

Great work. Friendly staff.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Everyone I dealt with was very friendly and competent

Returned Clean

My Experience

Great people and service, work was done in a very timely manner. Will go back if service is ever needed again!

Likely to Recommend

Repair Quality

Quick and good quality

Customer Service

Very kind people!

Returned Clean

My Experience

Classic Collision treated me well from the moment I walked in to delivery of my repaired Accord. The text messages and friendly service were much appreciated!

Likely to Recommend

It was a good experience for me.

Repair Quality

The repair looks good to me. The color match is very close and I'm not sure you can do better.

Customer Service

Classic Collisions Customer Service and text messaging are second to none. Renting a car with enterprise was seamless, and the repair looks good!

Returned Clean