Classic Collision Hixson

4.9 (1,725reviews)
97%
5520 Hixson Pike,  Hixson,  TN  37343

In operation 38 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Hixson, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,725)

My Experience

Kristina was so kind to explain the entire process and gave frequent updates on the status of the repairs. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very satisfied with the customer service and repairs - Candice was professional and personable, keep me well informed about progress of repairs and made the pick up service easy. I appreciate her attention to detail. Over all a 5 star experience with Classic Collision.

Likely to Recommend

Repair Quality

Classic Collision was very efficient and the contact info from Candice Bean was very helpful through out the process. I felt like she was on top of every detail and helped me get through the process smoothly. I would recommend Classic Collision and representive Candice Bean to anyone needing car repair services

Customer Service

The customer service was first rate, ease of dropping off car, communication from representative Candice Bean helped me through out the entire process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Candice was a very nice and professional. She kept me informed throughout the whole process.

Customer Service

Very nice and courteous

Returned Clean

My Experience

Candace was awesome. Easy process. Great communication

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Likely to Recommend

Repair Quality

Took to long. Staff was very pleasant to work with

Customer Service

My Experience

Fantastic communication from Christina. Enjoyed working with her.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing work! My car was returned in far better shape than I expected. Work was done quickly, and I will recommend to anyone.

Likely to Recommend

Will refer anyone

Repair Quality

My car looked even better than expected

Customer Service

Consistent communication from my rep on estimate, order, scheduling, and pick up

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Looks good. Great service

Customer Service

Good contact. Great interactions.

Likely to Recommend

Repair Quality

They did a great job time was great service was great informed me on time again great service thank for asking

Customer Service

My Experience

Christina communicated with me every day of the process, and the repairs were finished much faster than I expected.

Likely to Recommend

Repair Quality

Christina does an amazing job. She kept me updated throughout the entire process, and it finished much faster than I expected.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The quality of repairs and service from your customer reps were outstanding.

My Experience

Great company to work with. Great job and follow through.

Likely to Recommend

Repair Quality

Great shop with lots of communication!

Customer Service

Outstanding

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very knowledgeable and very professional, excellent work and would highly recommend to friends and neighbors

Likely to Recommend

Highly recommend

Repair Quality

Great professional service and very knowledgeable staff

Customer Service

Great

Returned Clean

My Experience

Candice kept me informed about the process of my car repair from the initial visit until I picked up my repaired vehicle. The repair work appears excellent. Candice and the folks that did the work on car did a great job!

Likely to Recommend

Very good experience overall.

Repair Quality

They kept me informed every step of the way. Very good body work too!

Customer Service

Candice was very knowledgeable about repair work and let me know about repairs.

My Experience

Candace kept me updated the whole time, and was very transparent with me at all times. Thanks again!