North Shore Auto Collision LLC

4.9 (1,128reviews)

97%

(423) 521-3368

4719 Dayton Blvd, Chattanooga, TN 37415

97%

See Photos

4719 Dayton Blvd
Chattanooga, TN 37415

Get Directions Website Email

About North Shore Auto Collision LLC

See Photos

4719 Dayton Blvd
Chattanooga, TN 37415

Get Directions Website Email

North Shore Auto Collision is a auto repair center that takes great pride in quality work. With our new equipment and certified technicians we provide only the best customer service. Our services are auto collision repair, frame work, windshield replacement, and of course free estimates and we will file your insurance claim for you.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,128)

Sort By:
Newest
Rating

944 Customers Rated

5 Stars

76.8% Complete

(866)
4 Stars

4.3% Complete

(48)
3 Stars

0.9% Complete

(10)
2 Stars

0.4% Complete

(4)
1 Star

0.4% Complete

(4)
< 1 Star

1.1% Complete

(12)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop's exceptional service quality, with many noting their vehicles look brand new or better than factory condition after repairs. Communication stands out as a major strength, with staff proactively keeping customers informed throughout the repair process. The team is frequently described as professional, friendly, and knowledgeable. Timeliness is generally excellent, with many repairs completed ahead of schedule. Customers appreciate the thorough cleaning of vehicles before return and the lifetime guarantee offered. While most experiences are highly positive, some customers noted occasional communication gaps, incomplete repairs, or minor issues requiring return visits.

Select to learn more

Service Quality
Timeliness
Communication

"Wonderful employees and excellent service & repair work!"

"Always responsive, always exceptional work, this business is the gold standard for body shops."

"Was told wouldnt be charged for unfinished work but not having your car aligned wil cause other issues down ..." Read more

"Had one part that did not get repaired when I was given my vehicle back"

"... progress of the repair as the process moved along. Not as good as it has been in the past. Also, from the past repairs have had done there I was expecting ..." Read more

"It was ready 2 days early"

"Actually a little early"

"It was ready a week before I expected!!"

"Was never completed in full. Work that was completed took an extra week longer than quoted"

"Was completed ahead of schedule"

"See previous comments. Delivered regular updates as promised when promised."

"I had to call to discover they needed to extend the completion date every time. They wouldve made me ..." Read more

"I didn't hear anything from the shop until it was completed. That's fine, but I didn't have time to ..." Read more

"Communication very poor"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Wonderful employees and excellent service & repair work!"

"Always responsive, always exceptional work, this business is the gold standard for body shops."

"Was told wouldnt be charged for unfinished work but not having your car aligned wil cause other issues down ..." Read more

"Had one part that did not get repaired when I was given my vehicle back"

"... progress of the repair as the process moved along. Not as good as it has been in the past. Also, from the past repairs have had done there I was expecting ..." Read more

"It was ready 2 days early"

"Actually a little early"

"It was ready a week before I expected!!"

"Was never completed in full. Work that was completed took an extra week longer than quoted"

"Was completed ahead of schedule"

"See previous comments. Delivered regular updates as promised when promised."

"I had to call to discover they needed to extend the completion date every time. They wouldve made me ..." Read more

"I didn't hear anything from the shop until it was completed. That's fine, but I didn't have time to ..." Read more

"Communication very poor"

Wesley (Volkswagen owner) reviewed 7/31/26

Robert (Nissan owner) reviewed 7/27/26

Andris (RAM owner) reviewed 7/27/26

I was so pleased with the service on my truck that I brought another car for some restorative work.

5 Star experience

Very attentive and responsive staff. Steve is a real professional.

Charles (BMW owner) reviewed 7/24/26

Great result and amazing customer service!

Very helpful and responsive

Paula (Kia owner) reviewed 7/20/26

Thank y'all

Thank y'all so very much! My car looks amazing.

Thank y'all!

Charles (Chevrolet owner) reviewed 7/20/26

Very good job

Sean (Subaru owner) reviewed 7/16/26

I recommend your shop to my wife for her wreck and to the guy I hit with my car. He used your shop as a result.

This is the second time I’ve used your shop and the service and results have been excellent. The coordination with the insurance company and communication with me was exceptional. Thanks for the great service.

Kim stayed on top of tracking the parts and making sure my car wasn’t just sitting in the shop waiting for parts. As a result I was without my car for much less time than other shops.

Margaret (Ford owner) reviewed 7/13/26

Kristin (Honda owner) reviewed 7/13/26

Deedra (Acura owner) reviewed 7/9/26

Lynne (Toyota owner) reviewed 7/9/26

Great people to work with

A little more communication concerning pick up would have been helpful

Samuel (Honda owner) reviewed 6/23/26

Great service

Dana (Nissan owner) reviewed 6/22/26

Staff was very friendly.

Mary (Subaru owner) reviewed 6/22/26

They were exceptional!

Wonderful employees and excellent service & repair work!

Exceptional service

Timothy (Mazda owner) reviewed 6/18/26

Seth (RAM owner) reviewed 6/15/26

Best body shop in the Chattanooga area.

Great people, very personable. Fast and clean work. Paint looks perfect. A++

Katharin (Buick owner) reviewed 6/11/26

Calvin (Hyundai owner) reviewed 6/11/26

Betty (Nissan owner) reviewed 6/8/26

Everyone was great, Kim was such a big help and kept me informed during the complete process, the repairs were done in a timely manner

Lloyd (Toyota owner) reviewed 6/8/26

Ya'll did a great gob every thing was done professional

Great job

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You should always ask your auto body shop if they offer a warranty on their repairs.

North Shore Auto Collision LLC

About North Shore Auto Collision LLC

Reviews (1,128)

944 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -