Classic Collision Hixson
In operation 38 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Hixson, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
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- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They stayed in contact with me the whole process and staff is very friendly!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Discovered masking tape not removed from interior of fuel door. Masking tape and plastic sheeting not completely removed from undercarriage and left hanging. Pre delivery inspection should have identified these conditions.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0 -
I’m a very patient person so all the communication issues and more time to complete repair I completely understand. Someone else may not be so understanding.
Repair Quality - 5.0/5.0 -
Could be a bit more informative towards the end of repair
Customer Service - 4.0/5.0 -
Again could be a bit more communicative throughout the repair process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Bringing it back 12/22/2022. Left bolts out, door pops, fender needs alignment, needs cooling, and bumper needs a new paint job or an entire replacement. Very unhappy. It was gone for almost 2 months.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
I had been contacted by CC to bring my vehicle there on November 9, 2022. I had it there late the afternoon of the 8th. It was December 1, 2022 before the work was started, and don't understand why this happened. I suspect there was a problem getting the repair authorized by State Farm. The repair was projected to be completed by January 17, 2023. It was actually finished 1 month before. The updates that were provided by CC were quite helpful. The work done was excellent. If someone can clarify as to why there was a 3 week delay in getting the repair started, that would be helpful. Thank you so much.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job y’all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great services!
Customer Service - 5.0/5.0 -
Great staff!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
Not happy about the possibility of the paint being an issue.
Repair Quality - 3.5/5.0 -
There’s a piece of the newly painted portion that was chipped upon looking at it once I got it home, which is annoying… but I don’t have time to bring jt back have it redone and make a fuss about it so I just really hope it doesn’t rust or continue to chip. otherwise , things were fine.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication, work appears to be high quality. Only real beef was how long it took to get the van into the shop, but I doubt it's their fault.