Classic Collision Hixson
In operation 38 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Hixson, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I can’t say enough good about this place. They were able to get my truck in a month or more earlier than anywhere else, they kept me updated weekly with developments and told me what phase of the process we were on, and they were super accessible. It was about as good of an experience as you could hope for on a repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Classic Collision was seriously the best experience I could have asked for in terms of a collision repair shop. They sent me a message at the beginning of every week detailing the status of my repair and estimated pick-up date. They always allowed for me to ask questions and promptly answered my questions, they got my truck in sooner than any other shop could and they had it ready for me before their estimated completion date. Truly a high quality establishment, would recommend to anyone
Returned Clean
My Experience - 5.0/5.0 -
Thank you the spray in bed liner and the truck looks perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were awesome! Great communication and very considerate of my car!! They did a wonderful job with my repairs!! 10/10 would recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
I’m satisfied but not completely I think the seam between the upper and lower parts of the left front fender could have been fitted better. Otherwise I’m satisfied.
My Experience - 0.0/5.0 -
My only complaint is that after scheduling me for my repair, then later rescheduling me after the loss of a technician, I dropped my car off on Oct. 19 and was notified they started working on it on Oct. 31. That was 12 days they had my car before starting the work. I could have been driving it all that time and not had to use my insurance (80%) and pay 20% for a rental car. When they finally started working on it, the work progressed in a timely manner.
Likely to Recommend - 4.0/5.0 -
The work looks good but they scheduled me to drop off my car on Oct. 19 and didn’t start working on it until OCT. 31. My car was drivable and it was unnecessary for me to have a rental car for those days.
Repair Quality - 5.0/5.0 -
The quality of the repair was great. The only complaint I had was that they had my car for 12 days before they started working on it. That’s 12 days of a rental car that I didn’t need. But when I called them on it, they agreed to pay 11 days of my insurance out-of-pocket cost. The service I received was always positive and friendly. They keep you informed of the repair progress by text when the work begins.
Customer Service - 5.0/5.0 -
Always friendly and courteous! When I complained that they had my car for 12 days before they started working on it, they offered to pay 20% of my car rental costs for 11 days (my portion of insurance coverage). After repairs started, I got timely text updates on progress. They finished the work12 days before estimated date.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Candace was great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent experience with CCC. Dustin kept me regularly informed of progress. Completely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and car looks fantastic.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm happy that Classic Collision thoroughly examined my damages and took the care to repair my car to not show any signs of it being hit at all. The tint on the window and the paint were perfectly matched. I was always updated on the status. I am happy I chose Classic Collision.
Likely to Recommend - 4.5/5.0 -
Overall I am happy with the work.
Repair Quality - 4.5/5.0 -
Looks like nothing ever happened to the car. Looks great.
Customer Service - 4.5/5.0 -
I always got texts updating me in the progress.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good price great staff great work