Classic Collision Hixson
In operation 38 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Hixson, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate that the repair was not only accomplished expeditiously, but that you cleaned up the car inside and outside afterwards.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
will recommend
Repair Quality - 5.0/5.0 -
Candice & the team at CC-Hixson did some quality work on our KIA Soul, communicating along the way to keep us in the loop on the timeline for repairs. The backend of our car is like new!
Customer Service - 5.0/5.0 -
Classic Collision stayed in constant contact throughout the repair process, sending text messages with updates, making routine phone calls and leaving voicemails with good information.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied. The updates from candice were helpful in making our plans. I would highly recommend your company to friends. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The workmanship is wonderful. My truck looks perfect. Brand new tailgate, looks better than new. I think communicating could be improved. I wish I had been informed in a timely manner that the work wasn't going to be finished when I had expected it to. That's my only suggestion. Otherwise, great experience.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Final delivery not timely. That may have been all Progressive’s fault but that was not clear. All other customer ice was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Doug Batson does an amazing job at taking care of the clients. Also the front desk ladies are friendly and helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs were perfect. Dusty did really well in letting me know what was going on with repairs. I am real happy with Classic Collison. Gary
Likely to Recommend - 5.0/5.0 -
Already have recommended
Repair Quality - 5.0/5.0 -
Kept me updated on status of my vehicle throughout the process. Easy to work with and no issues with repair
Customer Service - 5.0/5.0 -
Quick to respond when I had questions
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went very smoothly and the job was completed quickly. Candice was a pleasure to work with and did a great job of keeping me informed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repaired area looks great!
Customer Service - 5.0/5.0 -
Every employee I dealt with was very friendly and helpful and Candice did a great job from the time I got my estimate until the truck was returned after the repair.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
They were always keeping me informed, but it took five weeks for the repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
The mechanic set up my appointment. The mechanic didn't actually put my appointment in the computer. When I arrived the shop had no idea who I was and had no record of my appointment but I thought they were going to make it right because they took my vehicle anyway. I dropped my vehicle off on 9/26 and was not able to pick it up until 10/11. 15 days for a bumper fix.