Classic Collision Humble

4.9 (1,586reviews)
99%
8807 N Sam Houston Pkwy E,  Humble,  TX  77396

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Humble, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,586)

My Experience

I appreciate the customer service the gentleman who oversaw my repairs. He was courteous and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

There was a few delays, but the repair were done well.

Customer Service

I wasn't told about the opening and closing time, so when I called during the weekend after receiving a text saying my car would be ready on a Saturday I was upset when no one answered

My Experience

They do a very good job

Likely to Recommend

They do a very nice job

Repair Quality

They do e very good job

Customer Service

They do a very good job we are soo satisfaction with there work

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

My vehicle was in the shop for 2 weeks and the repairs that were done on my car were mediocre. They didn’t attach a panel correctly and now I have to waste my time on going back

Customer Service

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Repair Quality

Customer Service

My Experience

Extremely happy with the customer service. The communication was top notch. The repair took a little bit longer then expected, but that was due to the supply chain and dealership issues. All in all. Definetly happy with these guys. Ask for Trey.

My Experience

Thanks for the great service guy's

Likely to Recommend

they are great people

Repair Quality

I would really come back if work is needed thanks!

Customer Service

because the work and time frame are great!

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Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Awesome job

Customer Service

Excellent

My Experience

I am very pleased and thank you all very much

Likely to Recommend

Repair Quality

Good job

Customer Service

My Experience

The service was great. My car (my baby) is like new. Thank you for taking great care of her. My advisor was very nice and informative. I love the text message feature.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Trey was the gentleman who helped me and my husband. He was very professional and very courteous and kept us updated on the repairs for my Tahoe.

Returned Clean

My Experience

Everything was excellent. The agent walked me through every single step and notified me every couple days what stage my car was in, how long it would probably take and what's next. They were very kind and helpful. Overall, the whole experience was a breeze and they fixed my car earlier that what they originally said. Very happy with the services.

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Repair Quality

So far so good!

Customer Service

The agent was very caring and courteous at all times.

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Repair Quality

Length of service was longer than expected. Product used to replace damaged vehicle product was poor. Should be inspected by employees before customer. Took the right steps after to make the situation better but should have not gotten that far.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

I received a lot of updates throughout the process which I really appreciated. Alberto was extremely helpful throughout the whole process.

My Experience

Customer service was exceptional Advisor Albert kept us updated on repairs great communication

Likely to Recommend

Repair Quality

Very great work no signs of it being in accident

Customer Service

Awesome customer service