Classic Collision J Town

4.7 (477reviews)
94%
10820 Penion Dr,  Jeffersontown,  KY  40299

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Jeffersontown, KY is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (477)

My Experience

Excellent service !!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Your customer service was fantastic! I appreciate the friendly service when I arrived, the updates throughout the process, and the professional outcome of the work. There seems to be a great deal of teamwork and communication on your team. Thank you!

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Repair Quality

Customer Service

Returned Clean

My Experience

Great communication during the process and very very nice people.

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Repair Quality

Customer Service

My Experience

Great communication and really nice staff. The repairs came out perfect.

My Experience

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Repair Quality

Quality and professional service.

Customer Service

Great friendly and professional customer service.

Returned Clean

My Experience

you guys were all super sweet and so nice with my vehicle. thank youu

Likely to Recommend

Repair Quality

everyone was so sweet!

Customer Service

so sweet

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Repair Quality

Customer Service

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Appreciate excellence on all levels of service received.

Repair Quality

Service received extremely professional and courteous.

Customer Service

Kept me notified at every stage of repairs. And did better job than dealership.

Returned Clean

My Experience

I am really impressed with the care they took with repairing my vehicle, the quality of the work, communication, and customer care. This is my second time using their services and each time they have made the whole process so easy. Will definitely be recommending their services.

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Customer Service

Returned Clean

My Experience

Great experience. Great communication. Car looks better than it did new. Really appreciate everything you all did. Thank you!

Likely to Recommend

Very likely

Repair Quality

Looks great! Great communication. Everything is fine.

Customer Service

Everything was good. Would highly recommend

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Lady in the office is awesome!

Customer Service

Returned Clean

My Experience

Friendly staff. Helpful from start to finish and ensured I was happy with the results. Also demoed that the lights that were replaced all worked. Great service

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Repair Quality

Customer Service

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Already have

Repair Quality

Very pleased with the repair of my Explorer.

Customer Service

Not much contact with CS personnel.

My Experience

Car looks brand new Very good experience

Likely to Recommend

Know lots of people Will be glad to refer them

Repair Quality

My car looks brand new Thanks

Customer Service

Great people who work there

Returned Clean

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Repair Quality

Excellent job, excellent communication, was ready before scheduled finish date

Customer Service

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Customer Service

Returned Clean

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Repair Quality

I picked up my 2019 RAM 1500 on 7/31/25 at the end of the day and I had mentioned to you the paint that was dripping down my interior display screen and the plastic lining. You had told me to come back next week and you will get it taken care of as well as a free car wash, which I definitely appreciate. However, upon returning home, I examined the exterior a bit closer and I have found several concerning chips in the paint, scratches, dripping paint, unfinished paint area, etc. that were not there prior to me dropping off my truck. I will be glad to show you all of them when I bring the truck in. While I am overall pleased with how the repairs turned out, I respectfully request that these concerns are addressed as I care deeply for the quality and condition of my vehicle. I hope you can assist with this matter, and I appreciate your support.

Customer Service

I sent an email and have not received a response in 3 days. No ability to leave a voice message when calling either.