Classic Collision Jersey Pike

4.7 (372reviews)
95%
4134 Jersey Pike,  Chattanooga,  TN  37421

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
GM Electric Vehicles
Infiniti
Jaguar
Jeep
Kia
Land Rover
Lucid
Nissan
Ram
Rivian Passenger – R1T/R1S
Subaru
Tesla

Reviews (372)

Likely to Recommend

Already have!

Repair Quality

Professional, courteous, great communication, and quality craftsmanship.

Customer Service

My Experience

They did a great job and Debra was super helpful!

My Experience

Poor communication, too many delays and constantly shifting dates: took two weeks to replace a bumper! You should have gotten things reapproved before taking the vehicle.

Likely to Recommend

you don’t have zero or it would be zero

Repair Quality

car didn’t have tail lights…luckily Dan didn’t die or get a ticket…had to bring it back to them…noticed plastic pieces around the rear tires not even attached barely touched them and they popped out…I thought Advanded was supposed to be one of the best…the. noticed flaws in the paint job too…I just do not understand why you guys do not take pride in your work

Customer Service

same same…very nice receptionist who has no control over any of the issues…but customer service should have been coming to get it…I driving around illegally

Likely to Recommend

Repair Quality

They do outstanding work. I love the way Debra kept me informed of progress every week.

Customer Service

Returned Clean

My Experience

I appreciate that you communicated with me as to the progress of the repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Adam B. and Alan were very professional, they did a fine job, and my car was ready when they told me it was going to be.

Customer Service

Adam B. and Alan were very professional, they did a fine job, and my car was ready when they told me it was going to be.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Kathy and Deborah were the best

Returned Clean

Likely to Recommend

Repair Quality

My concerns were heard and everyone was very nice

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job every time.

Customer Service

I always call for Adam. He is the best.

Returned Clean

Likely to Recommend

Repair Quality

Excellent communication

Customer Service

Keep me updated on everything

Returned Clean

Likely to Recommend

Repair Quality

Most professional shop I’ve ever seen in my life I will only go to this place if I ever need any kind of body work or paint work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great team work and professional

My Experience

This was an unfortunate incident but the satisfaction from Classic Collision made up for it. They handled EVERYTHING. I won’t trust my car to anyone else in the future.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have had a great experience with Classic Collision. Debra is fantastic! I have recommended Classic Collision to others.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Very nice Job --- thank You

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Unable to repair the door dent. Recevied a message that vehicle was ready for pickup. When showed up vehicle was not yet ready. No payment received, still awaiting QC check. I was in and out within 2 hours. Overall I was pleased with the work and experience. Deborah was well aware of the fault and it was an automated message another coworker had triggered no fault of hers. Thanks. This is my 3 repair at this shop.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean