Classic Collision Jersey Pike

4.7 (405reviews)
95%
4134 Jersey Pike,  Chattanooga,  TN  37421

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
GM Electric Vehicles
Infiniti
Jaguar
Jeep
Kia
Land Rover
Lucid
Nissan
Ram
Rivian Passenger – R1T/R1S
Subaru
Tesla

Reviews (405)

My Experience

I know this will sound crazy, but I truly enjoyed working with the team at CC. Friendly and professional. Kept me updated and even brought my car home!! 5 stars!! If you need a collision specialist choose CC. You won't be sorry!!

Likely to Recommend

Repair Quality

The completed repairs were perfect, but there is a dent on the passenger side (in front of the wheel). I would have appreciated it if this had been noticed and repaired while it was still there. I didn't point that out, but as a collision service, I would have liked the opportunity to approve this as well.

Customer Service

Communication from the initial conversation to completion was professional and welcoming.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Repairs took a little longer than expected, but it was not any fault of the body shop. They have an exceptional operation at classic collision. The communication was absolutely fantastic. Debra did an awesome job keeping me in the loop every step of the way throughout the repairs. I appreciate her and the team very much.

Customer Service

Returned Clean

My Experience

Great experience. Work was well done. Amber kept me updated on the process of my repairs and when my vehicle was ready. I give Classic Collision and Amber an A+ Thanks

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My complaints are minor. Overall, I feel Classic Collision did an admirable job. Hold your paint and finish guys to a higher standard!! They rushed it.

Repair Quality

Body work was a 10 Paint was a 7 Noticeable orange peel Swirl marks from buffing that weren’t polished out. Not something that I can’t fix myself but it should’ve been done before delivery. I did appreciate the text communication to keep me updated on the progress. All in all, I would use Classic Collision in the future. No major complaints.

Customer Service

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Repair Quality

Great communication and fast service

Customer Service

Enjoy talking to Kathy and Debra! Very nice people!

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Repair Quality

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My Experience

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Repair Quality

Would have been 10 if all the parts had arrived

Customer Service

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Estamtion was slow attitude when car wasn't put back together

Repair Quality

Car was not all the way put together had to return it for additional repairs

Customer Service

Estimator had a bad attitude when I had to bring it back to the shop because pieces not connected kept the car from running ..I never received an apology

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Repair Quality

Customer Service

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Repair Quality

Generally very happy (thanks for also cleaning the car!), just a bit upset because I have a flat tire since I picked up the car.

Customer Service

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Repair Quality

Even though am not trying to be customer of the year, I have been more satisfied

Customer Service

You are my go to,thanks

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Repair Quality

There are some adjustments that need to be made on doors

Customer Service

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Repair Quality

Quick and upfront about everything, called said they were behind and moved a week. Kept me informed the whole time.

Customer Service

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Repair Quality

Customer Service

My Experience

My experience with your staff was greatly helpful. Anber thank you being so helpful for everything. I will use Classic collision again it was a greatly appreciated experience

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Very satisfied

Repair Quality

Very satisfied ..thank you amber.

Customer Service

I am so happy 😊 thank you amber. Is was a great experience.

Returned Clean

My Experience

Very professional and kept us updated throughout the whole process and the quality of work was amazing!! Thank you

Likely to Recommend

Great customer service and work

Repair Quality

Looks great

Customer Service

They kept us informed daily about the progress

Returned Clean

My Experience

I was always updated about the progress, even though it was extended. Everything was done in a very professional manner, and the quality of the work was perfect.

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Repair Quality

Very professional and good update contact when changes come up.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean