Classic Collision LA Mesa

4.9 (669reviews)
98%
8170 Parkway Drive,  La Mesa,  CA  91942

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in La Mesa, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Lexus Authorized

Reviews (669)

Customers say
Overall Customer Satisfaction
Customers consistently praised Classic Collision for outstanding service quality, with many noting their vehicles were returned looking brand new, featuring flawless paint matching and meticulous attention to detail. The team received high marks for professionalism, friendliness, and going above and beyond expectations, including complimentary vehicle detailing and interior cleaning. Communication was a standout strength, with customers appreciating daily text and phone updates throughout the repair process. A recurring highlight was vehicles being completed ahead of schedule, often days or even weeks earlier than estimated. A small number of customers noted areas for improvement, including occasional delays, concerns about repair quality on specific jobs, and isolated communication gaps - all shared directly from customer feedback.
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"... of the process your vehicle is in. Im happy to say my vehicle was actually ready earlier than expected and when I tell you I was very surprised and happy ..." Read more
"... My car was returned in perfect condition and was actually ready a full week earlier than expected. Overall, Im really impressed with their professionalism, ..." Read more
"... done quickly by a specific day during the holidays!! Very impressed with how quickly they completed the work and they were transparent throughout! The car looks ..." Read more
"Had a bit of wait time due to the parts and trim being on a new model of Subaru Crosstrek"
"You had it for over two months. And there is still a final repair that I'm trying to schedule. You had ..." Read more
"... questions and helped explain a very complicated process. There is literally not one thing that I feel was lacking in their communication. Beyond excellent!" Read more
"... my questions, returned phone calls promptly, and kept me informed throughout the repair process with regular text and phone updates. What I appreciated ..." Read more
"I appreciated the regular communications regarding the progress of the car repair. Working seamlessly with ..." Read more
"... They took the time to clearly explain everything, kept me updated throughout, and were very cooperative even when the insurance side became difficult. As ..." Read more
"Communication was great, didn't need to chase anyone down. Frequent texts kept us in the loop and the ..." Read more

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Friendly helpful people, excellent repair

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The quality of their work is outstanding and the office staff is friendly and professional

Repair Quality

Customer Service

couldn’t be happier with the service I received from Classic Collision! After my accident, they made the entire repair process easy and stress-free. They kept me updated every step of the way, communicated directly with my insurance company, and the office staff was always friendly, professional, and helpful. They even offered me a ride home after I dropped off my car, which was a thoughtful touch and saved me the cost of an Uber. Best of all, my car was finished earlier than expected and looks absolutely fantastic! The quality of the repairs is outstanding, and the customer service was exceptional from beginning to end. I highly recommend Classic Collision to anyone who needs auto body repairs. Thank you to the entire team for going above and beyond!

Returned Clean

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My Experience

The service and communication was great. I knew what was happening with my car every step of the way. The work they did was amazing, and their location was convenient. The Staff there were so pleasant and kind. I'm so glad I chose them!

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Great work. Timely and excellent execution of completion.

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Returned Clean

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They are amazing. They made my car like new.

Customer Service

They excepted with no conditions

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Completely satisfied!

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Completely satisfied

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Returned Clean

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Amazing kept me informed the entire process

Customer Service

They were wonderful

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Repair Quality

Jacob Tu The Estimator, was very Helpful, Everyone was so kind they made Me Feel it would all turn out Perfect And it Did 🙏

Customer Service

Great Customer Service, I’m so Pleased with Everything, I will Highly Recommend Classic Collision to all my Friends and Colleagues And Family Thank You All🤗

Returned Clean

My Experience

Really great service from start to finish.

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There is a small splotch of paint missing and 3 valve caps are missing on my tires but other than those small things it was amazing

Customer Service

My Experience

Employee are so nice and they meet the target ahead of time keep ut up

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Much satisfaction

Repair Quality

It was release my camry ahead of time on what i expect

Customer Service

They do always update us

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I picked this shop before the Insurance Company could send me a list due to my prior experience with the shop!

Repair Quality

Customer Service

Oscar was very informative guiding me through what my expectations should be

Returned Clean

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My Experience

You were very professional and courteous. I liked the way you captive inform on the process of my car. I certainly will recommend your service. Thank you 😊

Likely to Recommend

Repair Quality

Fully satisfied, you kept me updated on my vehicle. You did a great job. I certainly will recommend you. Thank you

Customer Service

Very courteous,