Classic Collision Normal Heights

4.8 (775reviews)
97%
3074 Adams Avenue,  San Diego,  CA  92116

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in San Diego, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Alfa Romero, Dodge, Chrysler, Jeep, Honda, Acura, Kia, Hyundai, Ram, Tesla, Nissan and Infiniti: making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (775)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many highlighting outstanding communication throughout the repair process via regular text updates and phone calls. The shop excels in timeliness, frequently completing repairs ahead of schedule, and provides thorough vehicle cleaning as an added service. Staff members receive high praise for their professionalism, friendliness, and going above and beyond customer expectations. The quality of repairs is consistently described as making vehicles look brand new, with many customers noting attention to detail and craftsmanship. While most experiences are overwhelmingly positive, some customers mentioned occasional delays due to parts availability and minor communication gaps. The shop maintains strong relationships with rental car companies, making the process seamless for customers.
Select to learn more
"... pick up my car within 10 minutes of arrival. The job that they did was beautiful, it looked better than brand New, and everything was done with care and diligence. ..." Read more
"My car looks brand new. Im beyond happy with the results!!"
"Exceptional detail and care. I have never been more satisfied with their customer service and repairs. Thank you ..." Read more
"10 out of 10 experience...I will recommend you guys to all my friends and family. Service was amazing and communication. ..." Read more
"Excellent quality. Im a classic car connoisseur and the finish impressed me. Everything from initial assessment to final detail ..." Read more
"1010, thanks for the excellent work - 8 days ahead of schedule no less, and cleaner that its been in months on top of everything!"
"Completed before expected and above expectations."
"2 days before actual day. Very fast."
"Our car was repaired before the initial target date."
"My vehicle was done on Friday instead of the following Monday. I was so happy to have it back for the weekend. ..." Read more
"... It was a very streamlined and easy process. Then they called me with any kind of updates to my car and I also receive text messages with updates. When my car was ready, enterprise drove ..." Read more
"Excellent communication."
"The best communication possible"

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The shop LOST my car key. And returned the car dismantled, yet I still paid. I do NOT recommend this place

My Experience

Benjamin was very communicative and professional. The paintwork is top notch and I'll be using CC again for any future bodywork, just hopefully not any time soon.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service from MR Francisco

My Experience

I had an excellent experience with Classic Collision after my Toyota was rear-ended. From start to finish, the team was professional, friendly, and kept me informed throughout the repair process. The quality of the work was outstanding—my Toyota looks as good as new. They made a stressful situation much easier, and I truly appreciated their attention to detail and great customer service. I highly recommend Classic Collision to anyone needing collision repairs!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Your Team was AMAZING! I appreciate the communication from Benjamin from beginning to end. I was always aware of the process and today Jessica too made my Mother’s Day with her beautiful words of kindness. Thank You

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Mario was wonderful to work with. He explained everything clearly, kept me informed about progress, and helped with getting to my rental car. The customer service couldn't have been better!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did have to reset settings and still have some to go. Car was nice and clean.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very straightforward and helpful beginning with Derrick and then Benjamin Giles. Car returned in ship-shape!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for making the process so simple and being so nice! My car looks great!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am a returning custmer of Classic Collision, located at 3474 Adams Avenue in San Diego. My most recent experience was consistent with my prior visit and was highly satifactory. My Collision Service Advisor, Mario, provided timely updates throughout the service process and managed all communication with my insurance company. His service was thorough and professional from beginning to end. I would confidently recommend Classic Collision to friends and family.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

everyone was great. Ben wonderful to work with.

Customer Service

Ben and Mario (? 2nd name) gret +10