Classic Collision Normal Heights

4.8 (839reviews)
97%
3074 Adams Avenue,  San Diego,  CA  92116

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in San Diego, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Alfa Romero, Dodge, Chrysler, Jeep, Honda, Acura, Kia, Hyundai, Ram, Tesla, Nissan and Infiniti: making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (839)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as looking brand new or better than expected. Many highlighted the professionalism, friendliness, and helpfulness of the entire team. Communication was a standout strength, with customers appreciating regular text, call, and email updates throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers pointed out areas for improvement, including occasional miscommunications on completion dates, delays due to parts availability, and isolated quality control concerns on vehicle return - all noted directly from customer comments.
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"Exceptional detail and care. I have never been more satisfied with their customer service and repairs. Thank you ..." Read more
"... single person I interacted with was fantastic and the body work was excellent. I would definitely recommend Classic Collision to friends and family." Read more
"... helpful throughout the repair process. They did an excellent job repairing my Tesla, and I was completely satisfied with the quality of the work. I really appreciate ..." Read more
"... able to pick up my car within 10 minutes of arrival. The job that they did was beautiful, it looked better than brand New, and everything was done with care and diligence. ..." Read more
"... and kept me informed throughout the repair process. The quality of the work was outstanding—my Toyota looks as good as new. They made a stressful situation much easier, and ..." Read more
"... everything was returned to normal. The work was also done well ahead of schedule by about 17 days. Thank you to the entire team and Merry Christmas!" Read more
"... dropping off my car at 10:30, I was home by 11:30 AM. It was a very streamlined and easy process. Then they called me with any kind of updates to my ..." Read more
"The repair took WAY longer than anticipated but I know that was due to parts issues. I so appreciate all the extra ..." Read more
"Completed 5 days before the estimated completion time and super friendly. Would highly recommend."
"Multiple emails, calls, and texts kept me up to date on the status of the repair."
"Very clear communication and process."
"I was especially impressed with the level of communication provided about the progress of the repairs to my car."

My Experience

I’m beyond satisfied. Tyler and the desk really did a great job being of service. It would be so nice if everybody were this good at their jobs.

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Repair Quality

Customer Service

Likely to Recommend

No question, I would recommend it to all my friends.

Repair Quality

My 7 year old car looks like new after the repair work.

Customer Service

Completely satisfied! It was helpful, friendly and professional.

Returned Clean

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Repair Quality

Customer Service

My Experience

Very happy with the quick completion of my vehicle. Thank you Tyler for daily updates on progress of repairing my vehicle.

My Experience

Classic Collision was very communicative throughout the process.i appreciated the text updates. Overall, my car seems to look and operate as it did prior to the incident. Benjamin was very professional and personable, explaining the damage and timelines. I appreciate that he offered a free car detail after 30 days, to ensure the two marks on the side of the car near the back get buffed out, as I noted on checkout inspection of the car. I will be adding a review and referral on Google for Classic Collision.

My Experience

Always satisfied and grateful for how your staff keeps us informed You have anew client i refered to you, Terry Lehr

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Repair Quality

more than satisfied. I make me a hero by recommending everyone.

Customer Service

always excellent

Returned Clean

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Repair Quality

Tyler was great. Easy process. Work was done really well and also timely. Answered all my questions and concerns. Definitwlt would recommend this place!

Customer Service

Returned Clean

My Experience

I was very pleased with Benjamin. He kept me up-to-date with the repairs and a beautiful job was done. He is an excellent employee. You all are lucky to have him.

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Repair Quality

Customer Service

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Repair Quality

I had a great experience!

Customer Service

Mario was incredible. He kept me updated throughout the process and with working with my insurance claim. I will definitely be going back to Classic Collision should I need any other vehicle work done.

Returned Clean

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Repair Quality

They did a great job and were in communication with me about everything. Thank you!

Customer Service

Returned Clean

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Repair Quality

very pleasurable experience

Customer Service

very pleasant

Returned Clean

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Repair Quality

Highly satisfied. I appreciated that they communicated with updates and even charged my car.

Customer Service

The texts and tracker are helpful.

Returned Clean

My Experience

Outstanding timely service, high end quality work.. Technicians and mechanics are outstanding and service reps. Very detailed, there's knowledge.. This is my fourth time... And, every time I'm a 100%, please.. never been disappointed very very happy.. I've been going there for 6 years now.

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Repair Quality

Very happy with my advisor and estimator and all the office personnel.The quality of work from the technicians was absolutely outstanding.I've been here four times and I am impressed even more every time

Customer Service

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Repair Quality

Customer Service

My Experience

Everything went smoothly from checking in to pick-up. Staff was great!

My Experience

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Repair Quality

The only I was not satisfied with was, the fact that now one bothered to call me to give me the repair estimate, or approximately how long ot would take to be completed. Until, I made the initial call. The second is the fact it was delayed 2 weeks based on parts issues. The communication could also have been a little better.

Customer Service

Likely to Recommend

Repair Quality

Very professional & answered all my question. Also very impressed with how well they kept me informed as to the progress of my repairs.

Customer Service

Returned Clean