Classic Collision LA Mesa

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Pablo was absolutely amazing. He listened to all of my concerns and addressed each one with me. He kept me updated throughout the entire process, let me know exactly what was broken and needed fixed. The job was done quickly and the work looks beautiful. His customer service truly is above and beyond. The front desk staff were also friendly and efficient. They got me checked in and out quickly, while also thoroughly reviewing everything for me.

Likely to Recommend - 5.0/5.0 -

I’d highly recommend Pablo to everyone!! He’s amazing!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I can not begin to express how wonderful everyone at Classic Collision has been. In a freak accident, I had a garage door fall down on top of my car, leaving several large dents and scratches on the roof. I contacted my insurance, and they sent me a different repair shop. After promising to make the repairs and setting an appointment for several weeks out, they backed out of the deal the day of drop off. I was left scrambling for help, as I had specifically taken off time to deal with my car issue. I called Classic Collison and they told me I could bring my car in that same day and they would see what they could do to help. They were able to look at my car and agree to make repairs all within an hour. They even called out their painter to make sure that they could do the repairs and that it would look the way it should. By the time I was leaving the shop (which has a nicely clean and decorated lobby with comfortable seating and free refrigerated bottles of water), they were already in contact with the insurance and had set the ball rolling. Everyone was so kind and helpful, especially considering how stressed out I was that day. Once I dropped it off, they kept me updated at every turn. I was given an estimated date of repair (which they beat!) and got texted updates as they went, getting a new update every few days about the progress. They even went out of their way to make sure I knew about the quote to repair and helped explain the deductible and insurance process. Once the car was ready, they made sure to check in with me about my rental and make sure I was all squared away and did not incur any unnecessary charges. When I went to pick up my car, I was speechless. The car literally looks brand new! You would never even have known that there had been something wrong with it; somehow, it even smelled like new car! They literally replaced the entire roof of my car and painted the back panels, and it is a perfect match with the rest of the car. Literally perfect! I can not say enough about their staff and their services. I would highly recommend Classic Collision to anyone needing their services. They were truly fantastic, and I'm so glad I trusted them with my car repairs. Thank you Classic Collision!

Likely to Recommend - 5.0/5.0 -

If my friends or family ever found themselves in a situation where they need car repairs, I would absolutely recommend Classic Collision. In fact, I actually live in Palm Springs, not San Diego where we had the repairs done, and if I needed repairs again I would actually bring my car the extra 100 miles in order to have the repairs done by Classic Collision.

Repair Quality - 5.0/5.0 -

I can not begin to express how wonderful everyone at Classic Collision has been. In a freak accident, I had a garage door fall down on top of my car, leaving several large dents and scratches on the roof. I contacted my insurance, and they sent me a different repair shop. After promising to make the repairs and setting an appointment for several weeks out, they backed out of the deal the day of drop off. I was left scrambling for help, as I had specifically taken off time to deal with my car issue. I called Classic Collison and they told me I could bring my car in that same day and they would see what they could do to help. They were able to look at my car and agree to make repairs all within an hour. They even called out their painter to make sure that they could do the repairs and that it would look the way it should. By the time I was leaving the shop (which has a nicely clean and decorated lobby with comfortable seating and free refrigerated bottles of water), they were already in contact with the insurance and had set the ball rolling. Everyone was so kind and helpful, especially considering how stressed out I was that day. Once I dropped it off, they kept me updated at every turn. I was given an estimated date of repair (which they beat!) and got texted updates as they went, getting a new update every few days about the progress. They even went out of their way to make sure I knew about the quote to repair and helped explain the deductible and insurance process. Once the car was ready, they made sure to check in with me about my rental and make sure I was all squared away and did not incur any unnecessary charges. When I went to pick up my car, I was speechless. The car literally looks brand new! You would never even have known that there had been something wrong with it; somehow, it even smelled like new car! They literally replaced the entire roof of my car and painted the back panels, and it is a perfect match with the rest of the car. Literally perfect! I can not say enough about their staff and their services. I would highly recommend Classic Collision to anyone needing their services. They were truly fantastic, and I'm so glad I trusted them with my car repairs. Thank you Classic Collision!

Customer Service - 5.0/5.0 -

Everyone was fantastic. The lobby staff are kind and patient. They greet you as you walk in and are attentive to your needs. Repair staff kept in constant contact about the progress of my vehicle and answered any questions I had. They even called over the painter, before agreeing to repairs, just to make sure that they could deliver on their promise. Integrity! Staff took extra care to make sure I was informed about the process not only with repairs, but with the insurance company, and did not incur any additional charges. I work in customer service and I would absolutely hire any of the staff that I interacted with. All were respectful, honest, communicative, and kind.

My Experience - 5.0/5.0 -

They were highly qualified, friendly and experts in their jobs. I would highly recommend them.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were great

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

100 % satisfied! Thank you Andres

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very professional. Pablo kept us informed every step of the repair. My truck was repaired in a timely manner and the end results were great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I will continue to be a customer and let all my friend group about my experience.

Repair Quality - 5.0/5.0 -

Amazing service, your staff is outstanding it was a great experience over all thank you. And I will be returning if I ever need work done.

Customer Service - 5.0/5.0 -

Amazing staff super professional.great work.

Returned Clean

My Experience - 5.0/5.0 -

Everything went smoothly. No complications or complaints. Thanks to everyone on your team!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone at Classic Collision was great. It was super easy to drop off my car and then pick it up. Great service. No concerns.

Customer Service - 5.0/5.0 -

Great communication and let me know what was going on

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Looks good and works well. I also really appreciate that somebody tucked my headliner in, it was drivin me nuts. Thank you, job well done

Likely to Recommend - 5.0/5.0 -

I’d feel very comfortable in recommending them.

Repair Quality - 5.0/5.0 -

Excellent service!

Customer Service - 5.0/5.0 -

Polite and competent!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

I have been extremely satisfied with the attention of all the employees at Classic Collision. Their fast service and professional work is the best .My car looks like just came off showroom .I highly recommend.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Another excellent job. My car looks like just came off showroom floor and it's 2013

Customer Service - 5.0/5.0 -

Kept me up to date on all repairs.

My Experience - 5.0/5.0 -

This is the review I gave on Yelp. I had an outstanding experience with Classic Collision Auto Body Shop! From the moment I walked in, the team was professional, friendly, and incredibly helpful. They took the time to explain the repair process clearly and kept me updated every step of the way. The quality of the work was exceptional, my car looks absolutely brand new. The paint match was flawless, and the attention to detail was impressive. They finished the repairs on time, and the pricing was fair with no surprises. What really stood out was their customer service. They genuinely care about their customers and go above and beyond to make the process smooth and stress-free. If you’re looking for reliable, high-quality auto body repairs, I highly recommend Classic Collision. I wouldn’t trust my car with anyone else!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had an outstanding experience with Classic Collision Auto Body Shop! From the moment I walked in, the team was professional, friendly, and incredibly helpful. They took the time to explain the repair process clearly and kept me updated every step of the way. The quality of the work was exceptional, my car looks absolutely brand new. The paint match was flawless, and the attention to detail was impressive. They finished the repairs on time, and the pricing was fair with no surprises. What really stood out was their customer service. They genuinely care about their customers and go above and beyond to make the process smooth and stress-free. If you’re looking for reliable, high-quality auto body repairs, I highly recommend Classic Collision. I wouldn’t trust my car with anyone else!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

You are the best!!!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Friendly. Process was made easy and I was kept informed of progress.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean