Classic Collision LA Mesa

4.9 (691reviews)
97%
8170 Parkway Drive,  La Mesa,  CA  91942

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in La Mesa, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Lexus Authorized

Reviews (691)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Awesome job! The car looks brand new! Thank you all very much!

Customer Service

Returned Clean

My Experience

Hi, my experience was amazing. Andres did a great job in keeping me informed form start to finish. I 100% would recommend and will bring my vehicle to them for future needs.

Likely to Recommend

Repair Quality

All looks good but my traction control light is on after getting an alignment done.

Customer Service

Likely to Recommend

Repair Quality

They were great

Customer Service

Friendly and helpful

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Excellent customer service

Returned Clean

My Experience

My Experience

Did outstanding job. 100 percent satisfied.

Likely to Recommend

Repair Quality

Very pleased with the work done.

Customer Service

Kept me informed every step of the way. Very helpful with car rental.

Returned Clean

My Experience

Great work!

Likely to Recommend

Repair Quality

Excelent work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Pablo and team were fantastic and helped us with every need like transportation without a second vehicle.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Pablo was absolutely amazing. He listened to all of my concerns and addressed each one with me. He kept me updated throughout the entire process, let me know exactly what was broken and needed fixed. The job was done quickly and the work looks beautiful. His customer service truly is above and beyond. The front desk staff were also friendly and efficient. They got me checked in and out quickly, while also thoroughly reviewing everything for me.

Likely to Recommend

I’d highly recommend Pablo to everyone!! He’s amazing!

Repair Quality

Customer Service

My Experience

I can not begin to express how wonderful everyone at Classic Collision has been. In a freak accident, I had a garage door fall down on top of my car, leaving several large dents and scratches on the roof. I contacted my insurance, and they sent me a different repair shop. After promising to make the repairs and setting an appointment for several weeks out, they backed out of the deal the day of drop off. I was left scrambling for help, as I had specifically taken off time to deal with my car issue. I called Classic Collison and they told me I could bring my car in that same day and they would see what they could do to help. They were able to look at my car and agree to make repairs all within an hour. They even called out their painter to make sure that they could do the repairs and that it would look the way it should. By the time I was leaving the shop (which has a nicely clean and decorated lobby with comfortable seating and free refrigerated bottles of water), they were already in contact with the insurance and had set the ball rolling. Everyone was so kind and helpful, especially considering how stressed out I was that day. Once I dropped it off, they kept me updated at every turn. I was given an estimated date of repair (which they beat!) and got texted updates as they went, getting a new update every few days about the progress. They even went out of their way to make sure I knew about the quote to repair and helped explain the deductible and insurance process. Once the car was ready, they made sure to check in with me about my rental and make sure I was all squared away and did not incur any unnecessary charges. When I went to pick up my car, I was speechless. The car literally looks brand new! You would never even have known that there had been something wrong with it; somehow, it even smelled like new car! They literally replaced the entire roof of my car and painted the back panels, and it is a perfect match with the rest of the car. Literally perfect! I can not say enough about their staff and their services. I would highly recommend Classic Collision to anyone needing their services. They were truly fantastic, and I'm so glad I trusted them with my car repairs. Thank you Classic Collision!

Likely to Recommend

If my friends or family ever found themselves in a situation where they need car repairs, I would absolutely recommend Classic Collision. In fact, I actually live in Palm Springs, not San Diego where we had the repairs done, and if I needed repairs again I would actually bring my car the extra 100 miles in order to have the repairs done by Classic Collision.

Repair Quality

I can not begin to express how wonderful everyone at Classic Collision has been. In a freak accident, I had a garage door fall down on top of my car, leaving several large dents and scratches on the roof. I contacted my insurance, and they sent me a different repair shop. After promising to make the repairs and setting an appointment for several weeks out, they backed out of the deal the day of drop off. I was left scrambling for help, as I had specifically taken off time to deal with my car issue. I called Classic Collison and they told me I could bring my car in that same day and they would see what they could do to help. They were able to look at my car and agree to make repairs all within an hour. They even called out their painter to make sure that they could do the repairs and that it would look the way it should. By the time I was leaving the shop (which has a nicely clean and decorated lobby with comfortable seating and free refrigerated bottles of water), they were already in contact with the insurance and had set the ball rolling. Everyone was so kind and helpful, especially considering how stressed out I was that day. Once I dropped it off, they kept me updated at every turn. I was given an estimated date of repair (which they beat!) and got texted updates as they went, getting a new update every few days about the progress. They even went out of their way to make sure I knew about the quote to repair and helped explain the deductible and insurance process. Once the car was ready, they made sure to check in with me about my rental and make sure I was all squared away and did not incur any unnecessary charges. When I went to pick up my car, I was speechless. The car literally looks brand new! You would never even have known that there had been something wrong with it; somehow, it even smelled like new car! They literally replaced the entire roof of my car and painted the back panels, and it is a perfect match with the rest of the car. Literally perfect! I can not say enough about their staff and their services. I would highly recommend Classic Collision to anyone needing their services. They were truly fantastic, and I'm so glad I trusted them with my car repairs. Thank you Classic Collision!

Customer Service

Everyone was fantastic. The lobby staff are kind and patient. They greet you as you walk in and are attentive to your needs. Repair staff kept in constant contact about the progress of my vehicle and answered any questions I had. They even called over the painter, before agreeing to repairs, just to make sure that they could deliver on their promise. Integrity! Staff took extra care to make sure I was informed about the process not only with repairs, but with the insurance company, and did not incur any additional charges. I work in customer service and I would absolutely hire any of the staff that I interacted with. All were respectful, honest, communicative, and kind.

My Experience

They were highly qualified, friendly and experts in their jobs. I would highly recommend them.

Likely to Recommend

Repair Quality

They were great

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

100 % satisfied! Thank you Andres

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional. Pablo kept us informed every step of the repair. My truck was repaired in a timely manner and the end results were great.