Classic Collision Live Oak

4.8 (2,421reviews)
96%
12526 N I-35,  Live Oak,  TX  78233

In operation 9 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Live Oak, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,421)

Likely to Recommend

Repair Quality

Customer Service

very professional service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The text updates stopped. I had to call in on a daily basis for updates. The finish date kept moving out. I understand that things happen. It would have been nice to get the update. The repair done to the car was good, however there are chips in the hood paint that were not there when I dropped it off. I was told by the service manager she was going to talk to the store manager and paint team to see what could be done ASAP. That was 2 weeks ago and I still have not heard back!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Greg was great as well as the ladies in the front office.

My Experience

Thank you for taking care of our vehicle. We were at the mercy of parts coming in but was thankful for the updates. Appreciate all the service they was provided.

Likely to Recommend

Repair Quality

Our vehicle looks great.

Customer Service

I was kept well aware of all progress with the vehicle.

Returned Clean

Likely to Recommend

Repair Quality

Greg took good care of me and my car, good customer service.

Customer Service

My Experience

Likely to Recommend

Repair Quality

I have tire rubbing that I did not have before after the repair

Customer Service

My Experience

Likely to Recommend

Can't drop of vehicle on lot due to lack of space

Repair Quality

Great service and communication bit, could have been faster.

Customer Service

Returned Clean

My Experience

Everyone there was so nice. I would recommend you to anyone. Not only did you do the repairs you cleaned my car. Thank you !!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Taking my other vehicle to them also

Repair Quality

Great work and customer service

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great communication, process in dropping off and picking up the vehicle easy.

Customer Service

Polite, knowledgeable and great communication

Returned Clean

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Repair Quality

Customer Service

My Experience

Did a good job on my car.

Likely to Recommend

Repair Quality

Customer Service

Good attention

Returned Clean

Likely to Recommend

Repair Quality

They had to take my car back to the back and re-buff the scratch that was on there from the beginning it should’ve been done right the first time and I shouldn’t I had to wait for it to go to the back and get done

Customer Service

I was more satisfied with Greg then the first gentleman that took my car in and quit in the middle of the job he made some mistakes on the truck that shouldn’t have been made

Likely to Recommend

Not done right the first time. Even with a second chance still didn't get it right. Seems like they are sacrificing quality to get cars done quickly.

Repair Quality

Cosemetic repairs seem to have been done right, however important functional vehicle repairs were not. I had to bring my car back twice so far and will be bringing it back a third because repairs wasn't done right the first time. I Had to wait a week to bring it back however the first time I brought it back, the steering wheel was not aligned, wheel shaking and there was scratches all over the new windshield. Brought it back and an alignment was performed and the windshield couldn't be fixed. Now I have to wait for geicos approval for an OEM windshield. I understand the windshield situation was missed because the scratches could only been seen when driving into the sunrise or sunset or at night. So a few days go by and I called back to let them know that the steering wheel was shaking a lot. Had to wait almost a week while driving a car with a shaky wheel and steering wheel for me to bring it back. The wheels were then balanced and rotated. After driving it for another week, it was pretty obvious the alignment was still not correct. When the steering wheel is completely straight it veers to the right quickly. Now I have to bring it back again to replace the windshield and fix the alignment. Everything (except the windshield) should have been done correctly the first time.

Customer Service

Okay customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

No complaints

Repair Quality

Excellent job

Customer Service

Everyone was very friendly

Returned Clean