Classic Collision Marietta-Airport Rd

4.9 (3,035reviews)
97%
1850 Airport Industrial Park Drive,  Marietta,  GA  30060
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In operation 43 years, 27 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Marietta, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (3,035)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, like brand new, and exceeding expectations. The team was widely recognized for professionalism, friendliness, and genuine care. Communication stood out as a major strength, with customers appreciating timely text updates, prompt responses, and transparency throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional delays, paint color mismatches caught only after pickup, interior cleanliness concerns, and instances where minor items were missed during final inspection. Overall, the overwhelming majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"The repair quality was excellent. Paint match, fit, and finish all look great, and the vehicle was returned clean and properly ..." Read more
"... and I was under a lot of stress. Classic Collision restored my vehicle perfectly, making it look just like when I first drove it off the lot. The attention ..." Read more
"They left swirl marks and some other vehicles paint on my car."
"... delivered my car back in perfect condition, with flawless paint matching. They went above and beyond, and I will highly recommend their services to everyone! ..." Read more
"In terms of the repair, the exterior of the car looks as if it was never hit and I have had no issues with it. However, I've had ..." Read more
"Finished a week earlier than estimated. So great."
"It was actually ready 5 days early! I was so happy."
"... told us it would be ready on December 12th but they called me a week ago Friday two hours before they closed and told me that it was ready to be picked up. I ..." Read more
"It took two days longer than originally promised."
"My vehicle was ready 1 week earlier than expected and it looked fabulous"
"They kept me informed throughout the entire process. Not even just with the automated text system, but ..." Read more
"Yes. Communication was clear and timely throughout the process, and I appreciated the regular updates and responsiveness ..." Read more
"... classic collision what really impressed me was the constant communication regarding the status of my vehicle and the prompt repair work done on my vehicle. I ..." Read more
"The team did an excellent job of communicating with me throughout the repair process."
"... comparable sized rental as it was needed for travel. I left three voicemails and received no call back regarding the matter. Luckily classic collision had ..." Read more

My Experience

Took excellent care of my truck!! Very thankful for everyone who took part in the repair

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire process from the first conversation with Julie to picking up from John was perfect. I literally spoke to the insurance agent 1 time and Julie took care of absolutely everything even coordinating the rental. It was completed faster than expected and looks perfect. I am a customer for life!

Likely to Recommend

I already did recommend you to a coworker yesterday.

Repair Quality

Customer Service

Julie is amazing. I had 1 call with the insurance company and she took care of EVERYTHING else. She is a huge asset to Classic, take good care of her. John was great too and answered all my dumb questions because I’m just curious.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I love the updates on the repairs on my car it made me feel good to thing was going as planned

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Disappointed

Customer Service

Disappointed

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

I was extremely satisfied with my repairs as my car looked exactly like it did before!

Customer Service

Julie was amazing and helped me handle everything without any added stress! The people who worked on my car took great care of it and were so very kind to make sure everything was handled properly! I highly recommend this body shop as they handle you and your car with great care and kindness!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car looks brand new. I enjoyed working with both Jeff and Julie. Julie is fantastic as the customer facing person!

Likely to Recommend

Repair Quality

The car looks brand new! Jeff was great to work with and Julie at the front desk was wonderful!

Customer Service

Julie is fantastic as the customer facing person. She kept me up-to-date on what was going on with my car and she's just a pleasure to talk with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service and workmanship. Really good people at this business

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything looked great and was finished ahead of schedule

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

There is still a noticeable gap in finder that was repaired

My Experience

Very nice people . I Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciated the frequent updates via text messages and co-ordinating my rental car pick up and drop off.

Likely to Recommend

Repair Quality

They kept me informed throughout the process and assisted with my car rental. Good job all!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate then honesty and concern about getting my vehicle the proper care that it needed.

Likely to Recommend

They always do it right

Repair Quality

Great service and on time

Customer Service

Kept me informed and stayed accurate to price

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

John and the entire team were great! Thank you so much!

Likely to Recommend

Repair Quality

John and the staff were very friendly and informative. Thank you so much for your support.

Customer Service

Service was excellent!

Kept me Informed?

Yes

Ready on Time?

Yes

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