Classic Collision Menchaca North

4.8 (654reviews)
96%
11600 Menchaca Rd,  Austin,  TX  78748

In operation 35 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (654)

Likely to Recommend

Repair Quality

Customer Service

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Will never recommend

Repair Quality

Repairs not satisfactory- but you guys won’t admit to it- so what is the point of this survey —Unless it’s just customary that repairs can’t get done right the first few times - and yes few times and worst case every time the condition of the vehicle worsens

Customer Service

First couple of times it was bad- last visit with Frank was great as he kept me informed but your quality of work is none existent

Returned Clean

My Experience

Best customer service from the receptionist to person in charge of ur maintenance while in the shop his name was Frank Guana everyone was very very helpful.

My Experience

They do a good job I will recommend This body shop to everyone

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

turn signals dont work in front

Likely to Recommend

yall just needa get rid of those nasty speedbumps fr lol

Repair Quality

Customer Service

yall be chillin

My Experience

Likely to Recommend

I want to have my wife’s car repainted there soon.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I love the work done on my vehicle. Look like a brand new car am so thankful.use them before and love the professional. of the customer staff at front desk.my car was washed before pick up. Thank you staff for hard work

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very surprised that the car was done in 2 weeks ! Highly recommend the service to friends and family😁

My Experience

Like the regular text update on the progress doing the repair process.

Likely to Recommend

Repair Quality

Very pleased with the overall service.

Customer Service

Great communication with service staff.

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Happy to have dealt with you.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Only satisfied with communication from the receptionist. She kept me up to date and took my concerns seriously. They had my car for a month and I only received communication from her although I called each week to talk to the individual who was servicing my car.

Likely to Recommend

I would highly recommend your shop.

Repair Quality

Classic Collision did a great job on the repair. They were quick and kept me posted on the progress.

Customer Service

Customer service was also great. I was kept up to date via text on the progress of the repairs.

My Experience

Wonderful customer service, excellent work, fast turnaround time. No hassle experience, will recommend

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service