Classic Collision Menchaca North
In operation 35 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The customer service was superb but the mechanical work was less than desirable. The window replacement went well but the mechanic made errors with the Palisade lettering that had to be fixed. Secondly, the rear wiper blade was installed in reverse, so it swung down and counterclockwise versus up and clockwise. That had to be repaired as well. Again, Matt was fabulous in explaining the process but the work could have been better. Both issues could have been mitigated by performing a cursory review after installation.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Initially looks like quality repair, in timely manner, good customer service, friendly staff...in and out of office and paperwork in no time...much appreciated.
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
The passenger window was replaced and aftermarket tint was used. The tiny was scratched and smudged when I received the car. I signed before seeing the issue. It looks really sloppy and I am not sure why a window that needed tint was added and why the tint wasn’t fixed when it was put on so poorly
Customer Service - 3.5/5.0 -
Delayed pickup for lights on the dash that I informed them were there already.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
overall solid work and customer service
Repair Quality - 4.0/5.0 -
really good work
Customer Service - 4.0/5.0 -
the office's phone service issues made it hard to reach office for updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Car was dirty upon receiving, exterior and interior