Classic Collision Mesa Gateway

4.9 (622reviews)
98%
7361 South 89th Place,  Mesa,  AZ  85212

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Mesa, AZ is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (622)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and email updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new or better than before the damage. Timeliness was another strong point, as many vehicles were completed ahead of schedule, which customers found to be a pleasant surprise. The staff was widely described as friendly, professional, and caring, contributing to a smooth and stress-free experience. A few customers noted areas for improvement, including occasional lapses in proactive communication requiring follow-up calls, minor repair imperfections, and isolated concerns about payment processes and vehicle condition at pickup. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to others.
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"The Work was prompt, affordable, and the customer service was amazing!"
"I have to say and no doubt, they are the best repair shop I've ever ever dealt with. The staff is awesome and everybody seems to go above ..." Read more
"... was.done so well even down to the smallest detail it is not possible to note it having been damaged at all. In addition, the repairs were done a week sooner ..." Read more
"Professional, great quality and very personable organization."
"This team is Top Tier! Between the clear communication from beginning to end, weekly updates and the fast service they never failed to impress me. Including when I ..." Read more
"Car was ready exactly the date they said it would be."
"... note it having been damaged at all. In addition, the repairs were done a week sooner than projected." Read more
"A day early"
"I appreciate the consistent communication and delivering on the repair timeline estimate, especially considering the holiday season."
"Five days earlier then promised"
"The communication was amazing the daily updates and the finish work is great 1010 👍"
"... vehicle maintenance. EZ process from start to finish, they kept in contact through the entire process and they even have a website where you can check ..." Read more
"Communication was always timely and accurate."
"... expectations when we brought in our vehicle and told us that you would send weekly updates on Tuesday and Thursday. You followed through and my car was ready on the ..." Read more
"EXCELLENT communication! A+"

My Experience

Very professional and fast team! I was impressed with the level of communication and friendliness of the staff.

Likely to Recommend

Repair Quality

Great staff! I was impressed at their attention to detail and their commitment to clear and continual communication!

Customer Service

Returned Clean

My Experience

Stacy, Allen and Craig were all awesome! The communication was spot on and the work came out great. Completely impressed. I would definitely use these guys again, but hopefully won't need to. I highly recommend this shop.

Likely to Recommend

They were awsome

Repair Quality

They did an excellent job and they had.arefixed the job in days

Customer Service

They completed job Really quick and the job was done perfect !!!!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The team is very friendly and answered all my questions. Quick turn around while still preforming excellent work. They have my business in the future.

My Experience

I have been to a body repair in Phoenix when someone side swiped my Camaro. I also been to a body repair in Chandler when someone rear ended by Honda. I have had the best service from Classic Collision in Queen Creek after being rear ended in my Santa Fe. If body repair is ever needed again, I would definitely return to CC. I really appreciate the updates on repair status. I also liked the convenience that CC had the rent a car pick me up from CC. And when my car was ready to pick up, I could drop the car off at CC and they would help getting it returned. Excellent service. And the job they did was a lot better than expected. I had them do extra work on my Hyundai from a tree falling on my car. I paid for that repair out of pocket and they did a great job with the repair at a cost way less than I expected. Definitely 5 star service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This team is Top Tier! Between the clear communication from beginning to end, weekly updates and the fast service they never failed to impress me. Including when I opened my car to see they also did a detail of the inside. Thank you for treating us like family! I also want to extend a thank you to the gentleman in office who was sure to notify me of the tire rot on my front two tires. The genuine concern and consideration truly does go so far! I will be sure to recommend and use their services in the future!

Customer Service

Returned Clean

My Experience

The truck looks amazing and was fixed quickly! We are very grateful for all of your hard work to get our son his truck back!

Likely to Recommend

Will whole heartedly recommend to anyone who will listen

Repair Quality

Incredible help and support throughout. 10/10 would and will recommend to all contacts, family and friends if services are needed.

Customer Service

Great customer service. Super communicative and transparent

Returned Clean

My Experience

Repairs done completely and timely. Communication about progress was very good! Treated with respect. Car was beautiful and clean at pickup. Exceeded expectations!

Likely to Recommend

Car looked great! Clean- repair perfectly matched! Wonderful communication on progress

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Sure

Repair Quality

Customer Service

None

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Classic Collision went above and beyond working with the insurance company and all the extra things they wanted. I appreciate all they did! Work came out fantastic.

Returned Clean

Likely to Recommend

Repair Quality

The car looks brand new, you guys are awesome, thank you so much!

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend them to friends

Repair Quality

Customer Service

Everyone was friendly and the work done was excellent.

Returned Clean

Likely to Recommend

I already have.

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication, done well in advance of estimated date. Beautiful work, thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Communication was great the whole time

Likely to Recommend

Repair Quality

Craig Christiansen and his team did an outstanding job on my vehicle!! Everything came back looking better than before and it was done quickly!! Thanks for all your hard work!!!

Customer Service

Everyone did amazing and constant communication!!

Returned Clean