Classic Collision Midtown Anchorage

4.6 (2,163reviews)
94%
1730 E Dowling Rd,  Anchorage,  AK  99507

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Anchorage, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Hyundai, Honda, Acura, Ford, Tesla, Nissan, Kia, Subaru and GM; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Lucid
Nissan
Ram
Subaru

Reviews (2,163)

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My Experience

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Repair Quality

My mode for the steering wheels vol and Chanel up and down is not working.

Customer Service

Returned Clean

My Experience

It looks amazing, great communication! And you guys cleaned my floor mats !!!!!! Thank you !

My Experience

Very timely completion of the job, good work, and they cleaned my car. 10/10

My Experience

Everyone was super helpful. They addressed a concern I had and told me that it would get handled. Other than that everyone were very professional.

My Experience

Classic Collision is an awesome professional business. I am totally impressed with all of your staff. Especially your receptionist and Nurin and the other ladies that I forgot their names. Always was a pleasure to talk with them. I was treated with the utmost customer satisfaction!! Keep up the great work! Thank you for taking care of my car and me, much appreciated!

Likely to Recommend

I would totally recommend Classic Collision to a friend or family member.

Repair Quality

The service of fixing my Subaru was beyond awesome and total customer service. Classic Collision goes the extra mile to satisfy their customers each and every time.

Customer Service

Each and everyone on your staff treated me with the upmost respect, gratitude and excellent customer service!

Returned Clean

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Length of time for repair to be completed

Repair Quality

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My Experience

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Repair Quality

I have only had my car back for less than 2 days. As of this time, I am satisfied with the service I received. I'd like more time to determine if all systems are in good functioning condition. The outside body work looks excellent. I can't determine anything about the inner workings yet. I appreciated your communication system; it's good to be informed of the repair status. The staff I worked with in person, Melissa and Laura, were very helpful and pleasant. My one wish is repairs could be done quicker, but that may be an impossibility.

Customer Service

See notes in question 1.

Returned Clean

My Experience

My Experience

Very accurate and timely. The repair looks great

Likely to Recommend

Like I said, wouldn’t go anywhere else

Repair Quality

I really like the way the kept in contacted with me about Letting me know the progress of my vehicle, love it!! There was couple lil issues I had with the paint job that I didn’t like.

Customer Service

Great ppl working there, I personally love Megan she’s always Good to us, so that’s why I don’t take my vehicles anywhere else 🙂

Returned Clean

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My Experience

Good communication and service.

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Customer Service

My Experience

-First experience with Front desk included repeated comments to staff and to several customers regarding front desk attendant's headaches . Attendant went to nearby office to complain customers in line were asking questions. Customers waiting at feont desk were able to hear. - communication regarding payment: I called the day prior to pick up of vehicle to ask about payment policy and was still unpleasantly surprised I was not informed checks were not accepted. -Day of pick up: Imposing 3 flame candle fragrance at front desk. Candle is placed right on lower counter where customers must approach to iteract with attendant sitting. Fumes and scent rise directly to standing customer's face. -Nurin was always professional, knowledgeable, informative, friendly and communicated effectively; she answered all my questions. Thank you, Nurin. -Vehicle was returned clean. -Paint job appears seamless.

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Returned Clean

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Repair Quality

Satisfied...good service. Thank you

Customer Service

Returned Clean