Classic Collision Midtown Anchorage

4.6 (2,175reviews)
94%
1730 E Dowling Rd,  Anchorage,  AK  99507

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Anchorage, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Hyundai, Honda, Acura, Ford, Tesla, Nissan, Kia, Subaru and GM; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Lucid
Nissan
Ram
Subaru

Reviews (2,175)

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Customer Service

My Experience

Everyone was great and was always keeping me updated not to only by texts but phone calls. Great explaining any issues or delays with for parts

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My Experience

The process was super easy! The rental car I needed was dropped off at their shop which was super convenient.The whole staff was great! My car looked brand new! Not only did they fix the damage to my front bumper, they vacuumed, and basically detailed the entire interior of my car! Even gave it a nice wash! 10/10!! Highly recommend!

Likely to Recommend

Repair Quality

Happy to have my car back in good condition. My mirror looks really good. I really appreciate all of the personal who help and also who fix on my car. Thank you guys.

Customer Service

My Experience

She feels that she’s put together well I don’t know. Explain it. You know that tight feeling she just feels good. The alignment is good. Just everything on how she’s acting on. The road is very very good. I’m very happy. She looks good on the outside. I like that and the colors you got the color to match so that was really good. I’m really happy about that too And the people who were involved so kind so nice. Understood the situation you know a human being towards another human being very kind. I like to tell you Place operates so it should be everywhere anyways thank you again. Have a very merry Thanksgiving and don’t forget to tell people what you’re thankful for

Likely to Recommend

Very liking especially how i tell then Your efficiency

Repair Quality

Customer Service

So far, so good you guys hundred percent if I know anybody I’d be sending them to you you’re kind you’re courteous you’re respectful and you do a good job

My Experience

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Returned Clean

Likely to Recommend

When I brought my 2015 Volvo-S-60 to Classic on November 13, 2025, I was given an estimate for the repairs as $933.84. When I went to pick it up on November 26, 2025, the bill was $2409.92.The final bill was a surprise in light of the estimate. I don't believe there was any bad faith in the initial low estimate, but I believe the original estimate should have been done more carefully and/or that I should have been told about the additional charges as the need for those charges became apparent and offered a chance to decide whether I wanted to incur the increased charges.

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Returned Clean

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Repair Quality

They were helpful in getting my vehicle repaired. And very professional on the return. The vehicle looks great.

Customer Service

Customer service was awesome. When the battery on the remote went dead, they resolve it for me.

Returned Clean

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Nurin was so great.

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Looks great!

Customer Service

Communication was superb. Updates were totally appreciated.

Returned Clean

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My Experience

Likely to Recommend

Repair Quality

Customer Service

When we dropped off my car we were told all parts were in, after we got home we received a text saying completion date would be Dec 2, 3 weeks before we would get it back. I received two more update texts saying “still on schedule to be completed on Dec 2.” Then we get a call it’s ready, after only one week. That was great - but when we thought it was going to take 3 weeks it caused disappointment and frustration - that could have been avoided.

Likely to Recommend

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Customer Service

My Experience

The team was great to work with and provided a positive atmosphere whenever I interacted with them. The work done on my truck is excellent, top tier craftsmanship by the crew.

Likely to Recommend

Repair Quality

Very professionl, kind and letting me know what going on with my car.

Customer Service

Returned Clean

Likely to Recommend

Wouldn’t recommend to anyone. Highest price in town and work that doesn’t support it.

Repair Quality

Hello, I am writing to formally address the unacceptable condition of my vehicle following the recent work performed at your shop. The quality delivered does not reflect what I paid for, and I am extremely dissatisfied with the overall workmanship. The following issues were identified immediately: • The interior is covered in primer dust and fingerprints, indicating a complete lack of care and basic cleanup. • There are three chips in the fresh paint, which is entirely unacceptable and will lead to premature rust if not corrected. • I found three new large scratches and one dent on the body—none of which were present prior to dropping off the vehicle. • The “new” trim pieces I was charged for are chipped, scratched, and appear used. It is obvious they were buffed without proper masking or protection. • The vehicle was returned without even a basic cleaning, which creates the impression that this may have been intentional to obscure these issues—an extremely concerning and unprofessional practice. • There is also a residue across the entire side of the vehicle that will not come off. The visible tape lines suggest improper prep work or overspray originating from your shop. For the price I paid, this level of work is absolutely unacceptable. I will be filing a formal report and leaving a public review regarding my experience. At this point, I am not comfortable bringing the vehicle back to your business. The process has already taken far longer than promised and resulted in poor-quality work accompanied by multiple undisclosed fees. Attached are photos documenting each issue. I expect a prompt response regarding how you intend to resolve this matter.

Customer Service

Returned Clean