Classic Collision New Braunfels

4.9 (1,564reviews)

97%

(830) 312-5183

1095 N Business IH 35, New Braunfels, TX 78130

97%

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1095 N Business IH 35
New Braunfels, TX 78130

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About Classic Collision New Braunfels

See Photos

1095 N Business IH 35
New Braunfels, TX 78130

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 7 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in New Braunfels, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,564)

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Rating

1,328 Customers Rated

5 Stars

69.6% Complete

(1088)
4 Stars

8.1% Complete

(127)
3 Stars

2% Complete

(31)
2 Stars

2% Complete

(31)
1 Star

0.5% Complete

(8)
< 1 Star

2.7% Complete

(43)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlight the seamless, stress-free experience, with staff going above and beyond to keep customers informed at every stage via texts and calls. Repair quality is frequently described as flawless, with vehicles returned looking factory-new and often cleaner than expected. Timeliness is a recurring strength, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional delays due to parts availability, isolated quality touch-up needs, and requests for more detailed billing explanations at pickup. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

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Service Quality
Timeliness
Communication

"... timely and completed my repair quickly and thoroughly. Staff was kind, friendly and professional!" Read more

"From Drop Off to Pick Up, CC was top-notch in customer service, communication, quality of work & even detailed the car! Will definitely recommend!!! ..." Read more

"The best customer service I've had with an auto body repair"

"Repairs look perfect. We appreciate the communication outlining the timeline and keeping to it."

"Service was wonderful. My car was completely fixed. Body work looked brand new and they even washed my car and cleaned the interior. Staff was caring and kept ..." Read more

"... out of town. We got the car in before I left and I was ready the day before I was to return. Could not have planned it better!" Read more

"My truck was completed 4 days earlier than promised! That was a great surprise!"

"Great service. It was done ahead of time and I received the vehicle clean"

"... were expected to be done at a later date and it was done a week earlier. the process was quick and professional." Read more

"EARLY. Such an uncommon practice. Well done."

"Classic Collision kept me updated every step of the way while repairing my car. Their customer service was ..." Read more

"CS lets you know the progress of your auto every step of the way. I didn't have to call them once for an ..." Read more

"The communication was on point! All questions were answered and I was informed of all the process. The work was ..." Read more

"Im satisfied completely with classic. They sent me updates every 2 days. Work was great. I called my agent and told them this is the best ..." Read more

"... that classic collision repaired the damaged fender. Communication was excellent and they returned it clean and shiny. I would recommend them to anyone. Al." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication