Classic Collision Newport News
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Newport News, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Thank you for a professional, speedy, and friendly repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was A+. They always put the customer concerns first. my rep was first class . The final results after repair was like coming off the showroom floor.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was first class
Returned Clean
My Experience - 5.0/5.0 -
Great communication, from start to finish. Genuinely impressed with the level of customer service at this site.
Likely to Recommend - 5.0/5.0 -
I will definitely be recommending this location!
Repair Quality - 5.0/5.0 -
Extremely satisfied! Lauren provided customer service that I have not experienced since moving to this area! Communication was prompt and we got our vehicle back without any of the problems experienced with other service providers. Thanks again Ms Lauren!
Customer Service - 5.0/5.0 -
From the moment they received our vehicle until the pick up- we had a great communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
There are some parts of my car like the headlights that weren’t completely fixed, however the customer service was amazing and for the most part I love that my car was mostly taken care of. Thank you for a service well done!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They took good care of my car and my needs as a customer was met. The customer service was excellent and I would recommend them to anyone. My car was ready in a reasonable timeframe as they promised. Thank you all so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff and we're quick to give me details on my car. And what the next steps would be.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff were friendly and helpful. The work appears to be well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Team excited my expectations. The repair was done cleanly and quickly. Attention was paid to every detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Classic Collision did an outstanding job repairing my vehicle, it honestly looks even better than it did before the collision. The quality of the repairs exceeded my expectations. Everyone on the team was friendly, helpful, and professional throughout the entire process, making everything easy and stress-free. I highly recommend Classic Collision to anyone in need of quality auto body repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This team is incredible!
Customer Service - 5.0/5.0 -
Customer service is immaculate!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They are pretty laid back here
Repair Quality - 5.0/5.0 -
Laura always been the best representation there is if something isn’t right she goes above and beyond to help you I love her and if anytime I need then again I only want her
Customer Service - 5.0/5.0 -
Everyone is very friendly and they also give you snacks and coffee and plusss
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jessica my rep at Classic Collision did an outstanding job from start to finish. She was very informative and professional throughout this process. Every phone call and text was pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jessica was fantastic
My Experience - 5.0/5.0 -
I was completely satisfied with the communication with Laura. And the repairs look like it never was in an accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Classic Collison was a pleasure to do business with. The repair to my F150 truck was exceptional. And my service advisor Amarah Williams kept me updated throughout the process of the repair. She is a very sweet individual 💕. Thanks to everyone who assisted me with getting my husband's ( who passed away 3 years ago) truck looking awesome once again,it is sentimental to me,and therefore I appreciate the great job that Classic Collision did....you all rock!!!