Classic Collision Oakland

4.9 (732reviews)

97%

(901) 465-5535

145 Bowers Rd, Oakland, TN 38060

97%

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145 Bowers Rd
Oakland, TN 38060

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About Classic Collision Oakland

See Photos

145 Bowers Rd
Oakland, TN 38060

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Oakland, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Call

Website

Reviews (732)

Sort By:
Newest
Rating

630 Customers Rated

5 Stars

80.3% Complete

(588)
4 Stars

3.8% Complete

(28)
3 Stars

0.5% Complete

(4)
2 Stars

0.3% Complete

(2)
1 Star

0.1% Complete

(1)
< 1 Star

1% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff is widely recognized for being friendly, professional, and genuinely caring. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Many repairs were completed ahead of schedule, exceeding expectations. A few customers noted areas for improvement, including inconsistent communication updates, post-repair drivability concerns, and in isolated cases, dissatisfaction with repair quality and extended timelines. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... Collisions service was excellent and a job well done! The paint job matched the car perfectly and all body work was done professionally and looks great. I highly ..." Read more

"The repair to my fender was done so well. I can't tell there was any work or repainting on my vehicle. Awesome work."

"... prompt, courteous and professional. They gave me customer service above and beyond what I requested." Read more

"... time I have had repairs @ Classic & have always been completely satisfied with their work & it being done in a timely manner. They make more feel comfortable ..." Read more

"Vehicle was returned for post-repair inspection due to issues identified after pickup. Items are currently ..." Read more

"You guys did an excellent job and completed the job ahead of schedule!!"

"ready way before"

"... businesses would treat customers. My car looks brand new! It was finished 5 days early. I could not be more pleased." Read more

"... I don't repair damaged vehicles for a living but 3-12 months is far to long to repair damages sustained." Read more

"It was completed early than expected 🙂"

"... team hit their objective with me. Made my experience stress free, great communication with quality results." Read more

"They communicated incredibly well and advocated for me"

"... improvement would be to offer updates. Apparently I was supposed to be receiving email or text updates, but I did not receive any." Read more

"... backs they call tell u one thing a few hours later a different guy calls and says something totally different I was given 5 different dates on the vehicle being ..." Read more

"... repaired. Everything was explained from start to finish. The messages you sent kept me informed." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Collisions service was excellent and a job well done! The paint job matched the car perfectly and all body work was done professionally and looks great. I highly ..." Read more

"The repair to my fender was done so well. I can't tell there was any work or repainting on my vehicle. Awesome work."

"... prompt, courteous and professional. They gave me customer service above and beyond what I requested." Read more

"... time I have had repairs @ Classic & have always been completely satisfied with their work & it being done in a timely manner. They make more feel comfortable ..." Read more

"Vehicle was returned for post-repair inspection due to issues identified after pickup. Items are currently ..." Read more

"You guys did an excellent job and completed the job ahead of schedule!!"

"ready way before"

"... businesses would treat customers. My car looks brand new! It was finished 5 days early. I could not be more pleased." Read more

"... I don't repair damaged vehicles for a living but 3-12 months is far to long to repair damages sustained." Read more

"It was completed early than expected 🙂"

"... team hit their objective with me. Made my experience stress free, great communication with quality results." Read more

"They communicated incredibly well and advocated for me"

"... improvement would be to offer updates. Apparently I was supposed to be receiving email or text updates, but I did not receive any." Read more

"... backs they call tell u one thing a few hours later a different guy calls and says something totally different I was given 5 different dates on the vehicle being ..." Read more

"... repaired. Everything was explained from start to finish. The messages you sent kept me informed." Read more

Danielle (Lexus owner) reviewed 8/31/26

Very friendly and good communication with updates.

Mary (Subaru owner) reviewed 8/31/26

Excellent job! My car looks brand new. Great customer service and completed ahead of schedule. Highly recommend!

Erica-And-Donald (Honda owner) reviewed 8/31/26

Classic Collision is the best place to go to for your car body repair. Jeff and his teammates are the best, we have been using them several times, they are very friendly, professional and keep you very well updated on the progress. Thank you for the fantastic and fast service.

I have used this shop a few times and always had wonderful customer service and always a great job done!

Great work, the car looks great, like nothing ever happened to it. The people in charge are very friendly and did a wonderful job!

Always friendly and reliable, very professional

Calentine (Toyota owner) reviewed 8/31/26

My experience with the people at Classic Collision was a very good experience. They were professional and friendly and the work on my car was excellent.

I have already told people about your professionalism.

Very professional

Don (Ford owner) reviewed 8/27/26

Good job and fast service

Very knowledgeable

Porscha (Kia owner) reviewed 8/27/26

They were the best. Provided updates and my vehicle looked better than it did when I drove it off the lot.

Jeremy (Honda owner) reviewed 8/24/26

Dorothy (GMC owner) reviewed 8/24/26

My truck looks like I just got it off the lot.

Alexius (Kia owner) reviewed 8/20/26

Great customer service !!!

John (Honda owner) reviewed 8/20/26

Always great service and work.

James (Ford owner) reviewed 8/17/26

Cheryl (Chevrolet owner) reviewed 8/17/26

Everyone there was very on top of things. They explain everything and what would happen . I received text messages with updates and calls. Best body shop i have ever been to.

This is the BEST shop I have ever been to that gave personal attention to you. I will recommend this shop highly.

GREAT TEAM OF PEOPLE.

Kept me updated on everything. They really make you feel like your the only person there.

Hal (Mercedes-Benz owner) reviewed 8/13/26

Great work

Janice (Nissan owner) reviewed 8/12/26

ABSOLUTELY!!! I will tell everybody I know about this great place!!

They were FANTASTIC!! I will refer everyone I know to this great place!!!

They couldn’t be more helpful and kind!

Ronnie (GMC owner) reviewed 8/10/26

I damaged my truck pulling a small trailer. The damage was at the back corner. They did a great job returning the look to new. They communicated the progress to me each day. It was completed a day early and to my highest satisfaction.

Completely satisfied.

Daniel (Ford owner) reviewed 8/10/26

Fast and professional

Charles Ray (Ford owner) reviewed 8/10/26

Christie (Toyota owner) reviewed 8/7/26

Jason was very kind. He did exceptional work on my car and finished a week before expected. I am very happy with his work.

Charles (Ford owner) reviewed 8/7/26

Fast friendly service.

William (RAM owner) reviewed 8/6/26

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view more shops in: Oakland | 38060

You should always ask your auto body shop if they offer a warranty on their repairs.

Classic Collision Oakland

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision Oakland

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (732)

630 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0