Classic Collision Oakland

4.9 (734reviews)
97%
145 Bowers Rd,  Oakland,  TN  38060

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Oakland, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (734)

My Experience

Totally happy with the job you do on my pathfinders. Great job guys! Thanks so much

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Repair Quality

Jason and the team did a great job on our Pathfinder. We are totally happy with our experience.

Customer Service

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Returned Clean

My Experience

Great job! I had a very good experience! The entire staff was very friendly and communicative throughout the entire process. Repaired my vehicle in excellent time! I would definitely recommend to anyone needing repair work!

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Returned Clean

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Repair Quality

Jeff Nelson is extremely knowledgeable to help guide us toward the appropriate repair plan.

Customer Service

Jeff and Justin were both very helpful.

Returned Clean

My Experience

The personnel are friendly and care for their customers. I appreciate the fact that they got my vehicle repaired in short order and that the repairs are effective.

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Repair Quality

The personnel are very courteous and friendly and genuinely watch out for their customers. I appreciate the fact that the repairs are excellent and were done quickly. Thanks for the great service.

Customer Service

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Superior work highly recommend

Repair Quality

Super nice job

Customer Service

My Experience

Jeff was great. Very professional.

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Customer Service

Jeff was great! Dry professional.

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Returned Clean

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I would never recommend this shop, I could not honestly tell somebody to bring their vehicle there where I know their vehicle will come out more damage than it went in the shop for. Everybody's just steer clear from the shop

Repair Quality

They were supposed to repair a couple dings in the body and the front grill, they didn't put the proper clips back that holds up the headliner instead they use butyl type, they totally butchered the front windshield moldings on both sides. They painted over a chip that was supposed to be repaired, they even managed to scratch the rear bumper, they never put the front pillar covers on properly they fell off while I was driving. If I can give a negative score I would. They refused to offer me I owe yous or even sign on the document that they mess these things up. I did not notice these things until I drove to get some gas and somebody at the gas station had noticed these things pointed them out to me this is about 15 minutes later and I showed back up to their business and ask them if they would repair these and they said they will but they refused to write it down that they would repair these. One of the guys that is in the office told me that he was going to try to get insurance to pay for it I'm not sure if he means my insurance or his insurance either way it seemed kind of scammy. Unfortunately my $60,000 vehicle came out with more damage than it went in with

Customer Service

They lied about the damage they caused to my car, they refused to write down they would pay for the damage or make it right, the guy kept trying to blame the part then they try to blame the insurance and they try to blame everything but themselves for damaging my vehicle. They tried to blame me until I showed them pictures and they looked at their own pictures and realized they're the ones that damaged my car. They are very dishonest and unprofessional people I also believe they should fire whoever worked on my car

Returned Clean

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Repair Quality

Very professional. Did a great job.

Customer Service

Took care of all my cars needs

Returned Clean

My Experience

I appreciate what a great job yall did

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Repair Quality

Customer Service

My Experience

Attention to details are in plain sight.

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Repair Quality

The entire process went swimmingly well.

Customer Service

They were great communicators, compassionate, and caring.

My Experience

Jason was professional from start to finish. He earned my trust and respect. The guys on the shop floor did a great job.

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My Experience

Looks great Jeff was awesome he is so easy and professional to deal with.

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I would tell everyone how good they are.

Repair Quality

That did a great job great people especially Jeff

Customer Service

They were great Jeff was great to work with he kept us updated.