Classic Collision Ocean View

4.6 (983reviews)
91%
12860 Old Seward Hwy,  Anchorage,  AK  99515

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Anchorage, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Audi
I-Car

Reviews (983)

Likely to Recommend

If the reason my car is not running properly is not due to improper handling by someone at your company during the repairs, I will recommend you to my friends.

Repair Quality

Your company informed me that the body paintwork on my vehicle had been completed; however, when I arrived to pick up the car, I discovered that it was no longer drivable—even though it had been capable of operating at normal speeds previously. The vehicle has now been taken to a Lexus dealership, where it awaits inspection and repairs. Once the diagnostic results are available, I will determine whether this issue is directly related to the work performed by your company.

Customer Service

Your company informed me that the body paintwork on my vehicle had been completed; however, when I arrived to pick up the car, I discovered that it was no longer drivable—even though it had been capable of operating at normal speeds previously. The vehicle has now been taken to a Lexus dealership, where it awaits inspection and repairs. Once the diagnostic results are available, I will determine whether this issue is directly related to the work performed by your company.

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Repair Quality

Only issue was that it took one month to replace the door, which seems excessive. Otherwise completely satisfied

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Good customer service/communication but the repairs take way too long.

Repair Quality

Had the vehicle for 5 weeks and when we finally picked it up, the hatch auto-close feature didn't work.

Customer Service

Communication was very good. The process just took entirely too long.

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My Experience

They were incredibly friendly, professional, and accommodating despite several information errors on the part of the insurance company when arranging this repair. They had great communication regarding the state of my vehicle and the timeline of repairs, and it came back looking and driving great.

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My Experience

The car was in perfect condition. I always can count on excellent work, reasonable schedule for repair and resonable price. The employees are very friendly and knowledgeable. Can’t ask for anything more. Trisha Mitchell 👌❤️🚙

My Experience

I am completely satisfied and was blown away by the quality of work that was done. Would recommend Classic Collision to many people needing any sort of bodywork or repair done on their vehicle.

Likely to Recommend

I will recommend most people to classic collision.

Repair Quality

I am very satisfied with the work that was done, my car looks amazing like brand new. Was very hesitant at first but I loved the way the paint and repair turned out would 100% recommend classic collision.

Customer Service

I really enjoyed having updates from Classic Collision. Almost once a day I received a call when progress was being made, and at least twice a week when things were going according to schedule.

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Repair Quality

I would have given 10 but when I picked up my Infiniti the front sensors were not working, now I have to bring it back

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My Experience

She looks amazing! Thank you!

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My Experience

I had authorized Rena in June to order new headlight assembly for drivers side due to age it needed to match replaced passenger side headlight assembly. I contacted Toyota and Rena offered to order a new driver side assembly through Classic Collision and both would be replaced when truck was returned after the parts were received. I did not realize she had not noted the second headlight assembly order and installation. I was surprised two months later I was never asked about it and I discovered no one apparently “knew” about replacing drivers side headlight so both would match. Now what am I supposed to do and how much longer to wait?

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Great customer service

Repair Quality

Responsive to customer

Customer Service

Customer service provided promptly and addressed to my needs regarding my vehicle

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My Experience

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Repair Quality

Rachel Gongliewski, my service advisor, was nothing short of incredible. This was such a stressful situation for me, she was so thoughtful and kind when handling everything. She had amazing communication with updates that made me feel so much better and at ease.

Customer Service

Again, Rachel Gongliewski, as well as the front desk and detailers, were so lovely to work and interact with. They were all so very helpful.

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