Classic Collision Ocean View

4.6 (941reviews)
92%
12860 Old Seward Hwy,  Anchorage,  AK  99515

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Anchorage, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Audi
I-Car

Reviews (941)

Likely to Recommend

Repair Quality

This place does a good job. I am a return customer there.

Customer Service

They seem to have a good program to keep customers informed.

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Repair Quality

Customer Service

My Experience

Everything was done in a timely manner and very pleased with the repairs. Staff was friendly and courteous.

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

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Customer Service

My Experience

Tire went flat from sitting for so long. Other wise I really appreciate the help

My Experience

Very good job very good people to work with very satisfied will bring my car back if I ever need it done again hopefully not but will recommend you to all my friends and family

Likely to Recommend

Repair Quality

They did a great job I’d recommend them to my friends my family and anybody else

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It looks great. They even took care of getting the protective film replaced

Customer Service

Always willing to give us an update

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

All good

Customer Service

Excellent

Returned Clean

My Experience

Very good service and well done finishing

Likely to Recommend

Repair Quality

Very satisfied and employees are very helpful and courteous

Customer Service

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Customer Service

Returned Clean

My Experience

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Returned Clean

My Experience

Completed more than expected

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My Experience

Very helpful and patient with insurance going through! Very fast and organized

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Likely to Recommend

Repair Quality

Supply chain issues aside, Classic Collision was totally non responsive, not answering phones, not calling back, for months until the parts were available. Then communication was better, but you had the parts for about a week before you wanted to see the car, then each step took more than a week for a total of a month. I’ve had similar work done better in under a week. When I was told the car was ready to go, I was kept waiting for an hour, there was broken glass still pooled in the latch mechanism, and then after testing the hatch, They had let the battery run down and it needed to be jumped. The pistons on the hatch do not fully extend automatically. However, it was washed and (mostly) vacuumed, except for the broken glass.

Customer Service

The project manager was polite, but nonresponsive to calls. The staff that texted 2x / week were helpful. In person service was polite, but unreasonably slow.

Returned Clean

My Experience

Thanks for getting the work done in record time. The attention to detail and level of communication is much appreciated.

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Customer Service