Classic Collision Ocean View

4.6 (946reviews)
92%
12860 Old Seward Hwy,  Anchorage,  AK  99515

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Anchorage, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Audi
I-Car

Reviews (946)

Likely to Recommend

Repair Quality

Tried to call to see if back windshield wiper replacement was available, no email reply and nobody answered the couple of times tried to call at 445pm. Didn't want to show up only to be told part is not available so I stopped trying

Customer Service

Text and email status just showed estimate cost of repairs and ETA of completion, which was not updated. When asked to receive phone updates instead, non was provided until asked to talk to someone about grievance

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Repair Quality

Amazing service

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Always keeping me updated , when/if any thing comes up

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Repair Quality

Customer Service

My Experience

Job well done! Thanx to all at CC South Anchorage! Tom

Likely to Recommend

Repair Quality

Great service and communication!

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for the great service and quality work!

Likely to Recommend

Repair Quality

Thank you very much for your great service!

Customer Service

Likely to Recommend

Company with great service and very professional.

Repair Quality

Thank you for job well done. Excellent!

Customer Service

Professional, friendly and very helpful.

Returned Clean

Likely to Recommend

The timeliness of the Repair is important

Repair Quality

They repaired my trunk excellent but it took too long for me to get my car back

Customer Service

Kim was great

Likely to Recommend

Always recommend when asked where I went.

Repair Quality

Amazing crew over there, so friendly and helpful, went over the top to be sure my car was ready as quickly as possible and gave it back to me fixed perfectly and even cleaned!! Love them, highly recommend.

Customer Service

Very helpful and friendly, treated me with kindness and listened to me and worked hard to help me best they could!

Returned Clean

Likely to Recommend

Unfortunately, there’s limited repair shops. I think I would suggest if using classic collision to not use the Huffman branch, but to choose another branch.

Repair Quality

I was extremely upset by the automated system that was not giving factual information. I was originally told three weeks we ended up at six. I was told it could lead into the following week. This was not a set up for success as I left my family consistently scrambling.

Customer Service

Everyone was very polite. When I called to get more information and became upset the lady on the phone hung up on me, although this may not have been intentional because I did say I understood it was outside of her control and I would let her go regardless it is professional to say goodbye instead of just hanging up. Your staff would benefit on training and dealing with the upset customers instead of just telling them they can turn off text messaging. That seems ridiculous if you’re already upset that you’re not getting clear communication that would then limit the communication even more.

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Keep up the transparency and communication....good news or bad news, no one likes to be left guessing...you nailed this and it set my mind at ease.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Thank you!

Customer Service

Thank you

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

A very pleasant experience best service i have ever had!

Likely to Recommend

Repair Quality

Great service, very communicative, kept me informed through the whole process, met me at their shop so I could get my vehicle on the weekend.

Customer Service

Likely to Recommend

Repair Quality

Customer Service