Classic Collision Oldham

4.7 (284reviews)
94%
6408 Highway 329,  Crestwood,  KY  40014

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Crestwood, KY is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (284)

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outstanding customer service

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The repair was done beautifully

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From start to finish everything was perfect. Everyone was very kind and courteous

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My Experience

They did a great job repairing my car. Looks like brand new.

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I already explained it: they did half the work and disappeared.

Repair Quality

Very poor communication and follow-up. The estimate included replacing the rear light, and I was charged around $700 for it, but when I picked up the car the light had not been replaced and the damage was still visible. I was told I would be called the same day with an explanation, but no one contacted me. When I try to call, the call gets disconnected. Still waiting for a resolution.

Customer Service

Very poor. The vehicle was marked as completed and transferred to the pickup location, but when I called that location they denied having received it, despite the car clearly being there (confirmed via GPS tracking). Communication between teams was inconsistent and unhelpful, and I had to deal with confusion and lack of accurate information.

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Professional folks who tell you the truth!

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From the front desk to the service guys—great service.

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