Classic Collision Oldham

4.7 (298reviews)
94%
6408 Highway 329,  Crestwood,  KY  40014

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Crestwood, KY is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (298)

My Experience

Everyone explained things well and was very helpful throughout the process. The repair job was excellent! Would recommend them to friends and family.

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Excellent repair job on side view mirror for a very fair price

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Leslie was efficient and very curteous

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The Honda looks great! Thrilled with the work… thanks you guys

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The Honda looks great! Thrilled with the work… thanks you guys

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Still best in the area per KFB

Repair Quality

Did not repair an item I mentioned at drop off to CSR, windshield wash fluid dispenser

Customer Service

Had trouble getting estimate sent to me and requested i bring a check for deductible (which I did), then machine does not take the check, charged me service fee to use a card, asked them not to since issue is their check reader

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My Experience

The only exception we have with the experience was the time that it took to be repaired. We waited initially to bring the car in so that the parts required could be received. We were then told about Three weeks in that you were waiting on parts to come in so it could be reassembled. We have no issue with the quality of work preformed. Maybe this timeframe for the work to be done is now the standard and our expectations are out of line. We would highly recommend your work based on the output of quality but would also say don’t be expecting a quick turnaround. Be happy to answer any questions. Charles

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Would let them know it will not be quick.

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Top notch work.

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Satisfied but slow on progress.

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Very satisfied

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Communication was great!

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Great to work with and helped me to prioritize the repairs needed with my budget in mind. Helped me source parts I needed. The repairs and paint look great. Paint was an excellent match. Very pleased to be driving my truck now., no longer a rust bucket embarrassment. Thank you!

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But I would tell them the truth about Customer Service

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I felt I could have been updated on delays. Kept the truck when they were waiting for parts. You should have told us to drop it back off when the parts came in. Allowing the use of our vehicle to us. Instead of sitting for a week in the parking lot.

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Everyone was very nice and professional!

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My Experience

Everyone I talked to was very kind and professional. The bumper looks great. I appreciate you for a job well done. Thank you.

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Everyone was friendly and courteous. Very professional and timely. The bumper looks great. Thanks

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Great service. Thank you.

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From start to finish, your shop made this process 100% easy. Thank you!

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