Classic Collision Palm Bay

4.9 (1,243reviews)
98%
3350 Dixie Hwy NE,  Palm Bay,  FL  32905

In operation 43 years, 14 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Palm Bay, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,243)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or even better than before. Timeliness is a standout strength, as numerous customers highlighted repairs completed days or even weeks ahead of schedule. Communication was widely appreciated, with customers valuing regular text and phone updates throughout the repair process. The professionalism and friendliness of the entire staff received high marks, and the complimentary interior and exterior cleaning of vehicles was a frequently mentioned and pleasant surprise. A small number of customers noted areas for improvement based on their experiences, including inconsistent communication updates, minor finishing details requiring return visits, and occasional issues with parts or cleanliness upon pickup.
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"Outstanding work on my car. The level of craftsmanship and attention to detail that went into the repairs truly exceeded my expectations. ..." Read more
"... my car repaired quickly while I had a rental. The quality of the work was outstanding, and my car looks amazing. Very satisfied and highly recommend!" Read more
"... I picked up my truck, I was honestly blown away. The repair work was flawless and the paint matched perfectly. My truck looked even better than it did before the ..." Read more
"They did a great job repairing my car after a tractor ran into the side of it. It looks brand new! I will definitely ..." Read more
"... Classic Collision. Did not detect any imperfections. Classic Collision did an excellent job. The customer relations staff are very professional. The entire car was washed ..." Read more
"Great job got my car a lot earlier than expected wonderful timing just before I go to work the day before was ..." Read more
"We were informed every step of the way. Our vehicle was ready a week earlier than expected! Workmanship was excellent. Customer service was wonderful we ..." Read more
"Great job on upgrading me throughout process. repair completed ahead of schedule. Excellent staff and very informative on project ..." Read more
"... no time at all to repair my car. Initially I was given a timeline of 2 weeks and it didnt even take 1. They washed the outside and vacuumed the inside ..." Read more
"Great work! And really quick too! Less than 3 days!"
"... stated Wow! Exceptional service from beginning to end, very professional, we will recommend them to everyone, excellent communication. Excellent work. Excellent company. ..." Read more
"... They were on point, They answered all my questions, followed up more than I expected and kept me 100% in the loop. This is not the 1st time they have worked on my ..." Read more
"... very professional crew. Very professional stuff, great communication during the repair process and excellent customer service. Great response from team member. ..." Read more
"I got text updates as my car was being fixed, which was very convenient. The receptionist was very pleasant and ..." Read more
"I felt they could have done a better job of informing me the status of my car. I waited 3-4 days before I ..." Read more

Likely to Recommend

Repair Quality

Extremely satisfied with the way in which the transaction was handled from start to finish. Joseph explained everything in a courteous and professional manner - the vehicle looks almost new again. Thanks Joseph.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was very satisfied (10) for two reasons, one was fixed the right way and second in the least amount of time.

Customer Service

Was great! My questions were answered!

My Experience

Kept us advised during the repair every few days, did a beautiful job, cannot tell there was ever any damage Completely satisfied would highly recommend

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Every interaction I had with staff was always top notch

Customer Service

I like the auto emails with status

Returned Clean

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Repair Quality

Very satisfied with the work and professionalism of classic collision, very recommended..!!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

It took them no time at all to repair my car. Initially I was given a timeline of 2 weeks and it didn’t even take 1.

Customer Service

The receptionist was very pleasant and polite every time I called or had a question.

Returned Clean

Likely to Recommend

Repair Quality

Did an amazing fast job on the paint and repairs on my 2019 KIA. People truly thought I bought a new car. Thank you classic collision

Customer Service

Returned Clean

My Experience

Joe was Great! He kept me advised throughout the repair process. The team did a beautiful job!

Likely to Recommend

For all the reasons above.

Repair Quality

Everyone there was great! Quick, prompt, and quickly corrected any concerns. Joe and Joanna were the best.

Customer Service

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Repair Quality

Customer Service

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Absolutely would refer everyone I know to come to Classic Collision.

Repair Quality

Perfect from start to finish Very helpful Joann is just perfect on the phone and communicate’s well. Thank you.

Customer Service

Joann is so friendly and very efficient. Perfect communicator on the phonr

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Perfect job with my vehicle the only thing is I asked for them to put new breaks on. I bought the breaks to be placed and they never put the breaks on.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Very nice job! Will recommend to anyone in need! Joe is very professional & personable!

Customer Service

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Will definitely recommend you

Repair Quality

Very quick service the repair looks great you'd never even know it had an accident it looks perfect

Customer Service

Everyone was very kind and courteous

Returned Clean

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Repair Quality

Very good. They fixed our car quickly and were very responsive.

Customer Service

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Repair Quality

Very friendly and helpful. Highly recommended.

Customer Service

Above and beyond expectations! Wonderful people

Returned Clean

My Experience

ABSOLUTELY.. THEY are fantastic, on schedule, totally informative of entire process & Highly. RECOMMEND THEM to anyone who may require this service !!! Punctual and Target@!! Highly. recommend

Likely to Recommend

Absolutely.

Repair Quality

I had a great experience. The repair looks excellent, and the staff was professional and helpful throughout the process. So far, I have no complaints and am very satisfied with the quality of the work.

Customer Service

Returned Clean