Classic Collision Palm Bay
In operation 43 years, 14 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Palm Bay, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Classic Collision is a class act company. Rachel Royster is the most qualified estimater…. Patient and helpful with every question asked and goes above and beyond … Thank you so much!!
Customer Service - 5.0/5.0 -
Very class act company…. Did a perfect repair on my vehicle. Rachel Royster did a superb job taking care of the repair estimate…. Answering every question asked… and kept me updated all the way through the process. I will recommend to all my family and friends!!! Thanks so much!!
Returned Clean
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rachael was outstanding!!!!!! All the girls were also
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car has been in Classic Collisions since June 13th. It is now August 10 and it is still not drivable they say. I call them every week to ask if it is ready and they always say next Friday. There is no communication unless I call or my husband stops by. If they would just be upfront and honest with us I would be more understanding! We are a family of 3 that work and go to school sharing 1 vehicle. Impossible!!!!!!
Customer Service - 0.5/5.0 -
No communication unless I call
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Waiting for car repair 1 month. Poor communication.
Customer Service - 1.0/5.0
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My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great job and Great customer service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Billie Jo -I believe that's her name_ was wonderful and really helped me understand was is going on with my claim and repairs!
Customer Service - 5.0/5.0 -
again very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a very unique case in that my 2010 GMC Sierra had a lot of rust under the bed that was to be ultimately replaced. Rachel was very persistent and relentless in finding a replacement truck bed in a tough market. Rachel made my interactions with Classic Collision an amazing experience. Thank you
My Experience - 5.0/5.0 -
Great job done in a timely manner excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job - they kept me posted and deliver on time
Customer Service - 5.0/5.0 -
Rachel is very professional she kept me posted about my car. She gave me a list of all the items which are repaired and delivery was on time. She is a very nice person and easy to talk with her.
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Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Don't know car still in shop I think. Been there 10 days and haven't been called with estimate.
Customer Service - 2.5/5.0 -
Ditto.
Returned Clean
My Experience - 5.0/5.0 -
Being this was covered by the other party's ins and we were told we had to come here as opposed to a dealership, we were a little apprehensive. Things could not have turned out better. The paint matched/is in perfect as was mechanical and body work. Well done and thank you.
Likely to Recommend - 5.0/5.0 -
Definitely would recommend or use again if needed.
Repair Quality - 5.0/5.0 -
We are very satisfied and impressed with the quality of work and also that the paint matches perfectly. 8 year old car and you matched the paint.👍
Customer Service - 5.0/5.0 -
Loved the updates and ability to stay on schedule.
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Likely to Recommend - 5.0/5.0 -
Have not received my car yet
Repair Quality - 5.0/5.0 -
Have not received my car yet
Customer Service - 5.0/5.0 -
Have not received my car yet
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Missed a spot in the clear cloat
Customer Service - 4.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
I will highly recommend Classic Collision any chance I have.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rachel was very nice and helpful and explained the entire process.