Classic Collision Palm Bay
In operation 43 years, 14 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Palm Bay, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0 -
Go to Titusville, not Palm Bay. I didn't have a choice as the Titusville location was down a main man. But my communication with Titusville was great, while Palm Bay was completely the opposite.
Repair Quality - 4.0/5.0 -
Repair quality was good. However there is a paint finger print on a door handle - we will come in and have it resolved. The tires also were not balanced out with a 10 point difference between existing and the new left rear tire.
Customer Service - 0.5/5.0 -
I asked for calls and updates throughout the process. I never received call backs as requested UNTIL I called at 5 pm on Friday, the day our repair was to be done. I then got a call back from Rachel who was overly kind. However, that did not make up for the lack of communication throughout the 45 days our car was in the shop. The repair total was $15K and while this may be everyday experiences for your business, it's important to remember there are real humans being impacted by this process. I understand you can't predict a timeline, but some context and updates when requested would have been appreciated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, very professional, and my car looks amazing
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent repair
Likely to Recommend - 5.0/5.0 -
Definitely would recommend Classic Collision
Repair Quality - 5.0/5.0 -
Classic Collision did an excellent job. The customer relations staff are very professional.
Customer Service - 5.0/5.0 -
As I said before, the customer service is excellent. They kept me up to date on the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good work, looks brand new. Very skilled employees.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied!
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
Very professional stuff, great communication during the repair process and excellent customer service
Likely to Recommend - 5.0/5.0 -
Excellent customer service
Repair Quality - 5.0/5.0 -
Great communication and prompt resolution to the claim
Customer Service - 5.0/5.0 -
Great response from team member
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Awesome service and repair
Customer Service - 5.0/5.0 -
Again awesome service and repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service! Rachel was so nice, accommodating and was wonderful to deal with. Car was returned with excellent workmanship.
Customer Service - 5.0/5.0 -
Excellent service from Rachel
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Their service was great, vehicle was in amazing shape when I picked it up and I appreciated that they were exactly on time with it.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Rachel was great with updates and information but I honestly wish someone had walked out with me to inspect the car so I knew exactly what was done to it. Just a minor thing but would have been appreciated.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Classic Collision. Very professional.
Repair Quality - 5.0/5.0 -
Classic Collision did a wonder job on my car repair. From the estimator to the body work it was seamless, easy, and it looked great. .
Customer Service - 5.0/5.0 -
Very cordial and easy to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job on the repairs for the front of my car and was nice enough to clean my car . I greatly appreciate everything you all did thank you